Rematch button not appear after Challenge is complete

[KateFitbit]

Our team is currently investigating a reported issue that the rematch button is not appearing after a Challenge is complete for iOS users. Once I learn more, I will update this thread. Thank you for your reports. 

[MarcoGFitbit]

Hello @LizzyBeaMary, thanks for joining us, it's always great to welcome new members to the Fitbit Community. 

I appreciate you have taken the time to report this situation as well. Tell me, which challenge are you trying to "rematch"? Did the button appear on Sunday? Is this the first time this issue has happened? Would it be possible for you to reply to me with a screenshot? This will be very helpful for us to check this further. 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

[LizzyBeaMary]

I tried to rematch my Workweek Hustle on Saturday and didn't have that option anymore. I tried again on Sunday, and still no rematch area. If it happens again this week, I'll send a screen shot.

[MarcoGFitbit]

Hello @LizzyBeaMary, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back and provided more details about this issue. I'll be waiting for your next update and if you're still unable to see the rematch button, your screenshot as well. 

Thanks for your patience and understanding, looking forward to your next reply! 

[T13]

Still have this issue, sometimes even five minutes after the challenge ends. Or it appears, but gives the message of the invitation not found (something like that). 

[LizzyBeaMary]

My rematch showed up this week. Hope that will continue.

Sent from my iPhone

[rmarie1]

Is there a fix for this yet? Cause it’s a year and a half later and I still don’t have a rematch button...

[MarcoGFitbit]

Hello @rmarie1 thanks for joining the conversation, it's great to have you on board. 

Please note that some issues take longer than others to be resolved. Once we have an update about this issue, we'll make sure to post it here in the official Forums. 

Thanks for your patience and understanding, have a great day. 

[SueRutford]

So, almost a year and this is still an issue. Most of the time I don’t have the rematch button at all. This is a problem for many of the people in my Workweek Hustle Group.

[SueRutford]

I actually got the Rematch button this week and it appeared to trigger a rematch but several hours later it was gone.  Another person in our group had to start our challenge.

[RealBlaze]

Wow 2 years ago and still no rematch.  We don’t work very fast do we

[subparwelder]

Why shouldn't the rematch button be there forever. 

There's no reason it should ever disappear. 

Especially since they make getting back to the challenge page so difficult. 

[Kalboys]

I’m having the problem with some workweek hustles … 3 1/2 years after this post. All of my systems are up to date. Can you help?