04-21-2021 06:40 - last edited on 04-23-2021 13:25 by LiliyaFitbit
04-21-2021 06:40 - last edited on 04-23-2021 13:25 by LiliyaFitbit
Using app on iPhone normally until today.
Usually grab a snapshot of the days activities using the Share icon top right of the Today screen.
That icon has now disappeared.
My partners iPhone still shows it and it's functional.
What's going on, any suggestions anyone?
Have reset the phone but still same.
Thanks.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-30-2021 13:08
05-30-2021 13:08
05-31-2021 05:46
05-31-2021 05:46
Yes, very frustrating! No longer have availability to share. You would think Fitbit would want you to as a form of advertising for them!
05-31-2021 05:55
05-31-2021 05:55
As an option, you can tap the Community tab > tap the running man icon > tap Dashboard and share your stats.
05-31-2021 05:56
05-31-2021 05:56
As an option, you can tap the Community tab > tap the running man icon > tap Dashboard and share your stats.
05-31-2021 07:30
05-31-2021 07:30
05-31-2021 09:43
05-31-2021 09:43
I did run across that yesterday an thought it was a fluke because i sure could not remember how i got there. It’s an ok way but very much not a good alternative
05-31-2021 09:47
05-31-2021 09:47
As much as I havre the thought I’m with you . I’m very sad that after 4 years it may end like this
05-31-2021 12:20
05-31-2021 12:20
Yes it’s terrible. I called again today. I can’t see my posts. I can post from community but it dues not save to profile. They have no idea what is wrong and not site it will be fixed. Do not only can yuh not share but you can’t save either. You think this would be priority with so many complaints.
05-31-2021 13:05
05-31-2021 13:05
Thanks for that workaround 👍, it works for me and at least I can stop making screenshots of my results 😉. Of course I still hope that Fitbit is smart enough to reactivate the share button on the today dashboard. Thanks again.
05-31-2021 13:53
05-31-2021 13:53
Wow thanks for the workaround that does the job, can’t believe someone from FitBit didn’t come up with this 😜
05-31-2021 13:57
05-31-2021 13:57
Oh it only works for the current day, oh well nearly a solution, looks like it’s back to email my daily pic to another device doing the snapshot and email back to where I started !
🙄
05-31-2021 15:07 - edited 05-31-2021 15:10
05-31-2021 15:07 - edited 05-31-2021 15:10
Hi everyone. It's good to see you participating in this thread.
Thanks for your continued feedback, I understand how frustrating this is for you and how much this change is affecting you. We're constantly working on improving our devices and user experiences, and your comments are always welcome. As an option, you can try the steps shared by @Onaquest4steps and @SunsetRunner to tap the Community tab > tap the running man icon > tap Dashboard and share your stats.
To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.
Please note I have merged several posts to this single thread to keep our forums organized.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-31-2021 21:20
05-31-2021 21:20
This isn’t about my Fitbit looking different from my friends. My Fitbit app used to allow me to share my steps with various exercise groups on social media. It is required to have a date as well as your total steps on a screen shot. I do not know why this feature went away. If the share feature is disabled, at least add the date to the main screen with the steps. If this isn’t corrected soon I will change to another brand that will give me the functionality I need.
05-31-2021 23:23
05-31-2021 23:23
Exactly!!!!
Fitbit team!!! Wake up and fix this now!!!
06-01-2021 05:17
06-01-2021 05:17
It saves a pic of your choice with data overlay but is only available for the current day, you can’t for example do today’s capture tomorrow 🙁
06-02-2021 10:01
06-02-2021 10:01
Sorry but that's not helping with our problem, are you going to fix it or not, I'm already looking for another tracker source in anticipation of the function disappearing from my Android device... are you going to "upgrade" the app on that device too?
06-05-2021 19:49 - last edited on 06-06-2021 17:03 by LiliyaFitbit
06-05-2021 19:49 - last edited on 06-06-2021 17:03 by LiliyaFitbit
yes what the hell? I want the share button back! I don’t like this new app! Seriously?
Moderator edit: format
06-05-2021 20:00
06-05-2021 20:00
My iPhone 10xs max fitbit app no longer has the share button! Please fix this! It’s so annoying! First my charge 3 you can use outside as the screen is black now this! I need to buy a new fitbit even though mine works is ridiculous but I use my Fitbit outside! Now I can’t share data unless I do a screen shot? Seriously? I think the Apple Watch is looking better everyday! Please fix the share button how hard can it be? I tried your logging off, restarting my phone logging back in to my Fitbit app! Still nothing!
06-05-2021 20:01
06-05-2021 20:01
Wow your way smarter than the moderator! Thank you
06-05-2021 22:35
06-05-2021 22:35
Sure. You can do that. But why take the share button away, which was *right there* and make us go through all these extra steps? Can it be that they want us to GO through communities? Maybe this is an advertisement thing? And even if you DO go there you CANNOT share the previous day. That is my entire point.