09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-01-2019 09:30
10-01-2019 09:30
Yesterday there was another,update at first I was afraid to update again but I decided to do it. It worked...now my versa fitbit sync’s ...still don’t like the layout! Wish I could get the old one back
10-01-2019 09:33
10-01-2019 09:33
Before the new update it also said...forget this device but after the third update everything was good
10-01-2019 09:33
10-01-2019 09:33
None of these trouble shooting tips worked...I can receive call alert but not text!
10-01-2019 09:34
10-01-2019 09:34
10-01-2019 09:39
10-01-2019 09:39
10-01-2019 09:45 - last edited on 10-18-2019 11:46 by LiliyaFitbit
10-01-2019 09:45 - last edited on 10-18-2019 11:46 by LiliyaFitbit
Thank you...but this did not work for my Alta
Sent from my iPhone
Moderator edit: personal info removed
10-01-2019 09:47
10-01-2019 09:47
I wasn't getting text notifications but I was getting everything else. Step 8 just fixed that for me. Text notifications are BACK.
10-01-2019 09:49
10-01-2019 09:49
10-01-2019 09:50
10-01-2019 09:50
I updated to iOS 13.1.2 and now my Versa Lite will not syn no matter what I do. Restarted, reinstalled after removing the device. I’m assuming there is an issue with the versions matching up? Are your guys working on an update?
10-01-2019 09:53
10-01-2019 09:53
Did it work after the update?
10-01-2019 09:56
10-01-2019 09:56
No still not syncing
10-01-2019 09:58
10-01-2019 09:58
10-01-2019 10:03 - last edited on 10-18-2019 11:52 by LiliyaFitbit
10-01-2019 10:03 - last edited on 10-18-2019 11:52 by LiliyaFitbit
I have tried everyone..I am updated iPhone fix this morning..the. Everything listed on here...nothing worked and now I am not getting phone calls in addition the the text on my Alta
Sent from my iPhone
Moderator edit: personal info removed
10-01-2019 10:09
10-01-2019 10:09
I have got the 2nd update iOS 13.1.2 but still won’t sync
10-01-2019 10:10
10-01-2019 10:10
10-01-2019 10:14
10-01-2019 10:14
Turn your phone off and on again, worked for me...
10-01-2019 10:15
10-01-2019 10:15
10-01-2019 10:16 - last edited on 10-18-2019 11:30 by LiliyaFitbit
10-01-2019 10:16 - last edited on 10-18-2019 11:30 by LiliyaFitbit
You went to settings on your iPhone>Notifications>text message> and here make sure always is turned on under show previews at the bottom??
Moderator edit: personal info removed
10-01-2019 10:21
10-01-2019 10:21
I have done this ita a versa it synced once when I first turned phone on now it can’t find it again ? Thanks anyway very frustrating I seem to have spent most of the day resetting and trying different things.
10-01-2019 10:22
10-01-2019 10:22
Still doesn’t work for me. This is getting a bit ridiculous.