09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-07-2019 17:14
10-07-2019 17:14
I have done this twice and I don't know if I am missing a step somewhere, but I would really like to get my notifications back. I am a babysitter so I can't always be on my phone, but I always have contact with the parents. Is there any way to fix this issue? I have gone into settings clicked the "i" button made sure my share system notifications is on. My fitbit says that it should be receiving texts and calls; however, I haven't got one all day. Hoping you can resolve this issue. I am very true to Fitbit and really like you guys, but this is an inconvenience.
10-07-2019 17:21
10-07-2019 17:21
I tried all of these things and it’s still not working 😞 really frustrating.
10-07-2019 17:23
10-07-2019 17:23
I have done the reset twice and I don't know if I am missing a step somewhere, but I would really like to get my notifications back. I am a babysitter so I can't always be on my phone, but I always have contact with the parents. Is there any way to fix this issue? I have gone into settings clicked the "i" button made sure my share system notifications is on. My fitbit says that it should be receiving texts and calls; however, I haven't got one all day. Hoping you can resolve this issue. I am very true to Fitbit and really like you guys, but this is an inconvenience.
10-07-2019 17:54
10-07-2019 17:54
10-07-2019 17:56
10-07-2019 17:56
So you re added your current device or did you get a new one altogether ? I unconnected snd reconnected too and nothing.
10-07-2019 17:58
10-07-2019 17:58
I did everything still not getting notifications what do I do
10-07-2019 18:02
10-07-2019 18:02
10-07-2019 18:02
10-07-2019 18:02
Still having problems with my Fitbit after the update on my phone.
10-07-2019 18:04
10-07-2019 18:04
10-07-2019 18:09
10-07-2019 18:09
Did everything that I was suppose to do and still aren’t getting the notifications on Fitbit charge 3
10-07-2019 18:13
10-07-2019 18:13
10-07-2019 19:03
10-07-2019 19:03
10-07-2019 19:08
10-07-2019 19:08
I deleted, reloaded and did all the fixes suggested and now in the Bluetooth settings there is no (i) next to my Versa. Not sure how to proceed. Any suggestions would be welcome! Thanks!
10-07-2019 19:39
10-07-2019 19:39
I also followed all the steps with no success. I’m really frustrated... I went with the Versa because it was a more affordable option which in the past has been reliable. However now it’s basically nothing more than a watch with steps. I’ve missed calls and texts. Unfortunately I cannot always turn on my sound in the office as it would be disruptive. Any idea if a fix will be coming? I switched from the iPhone 6S to the 11.
Thank you for your time.
10-07-2019 19:44
10-07-2019 19:44
I got the new IOS 13 update on my iPhone and now my inspire won’t give me notifications. I checked all my settings, I restarted my phone, restarted my fitbit, deleted and re-downloaded the app. I have tried EVERYTHING and nothing will work!! Help!
10-07-2019 19:50
10-07-2019 19:50
10-07-2019 20:11
10-07-2019 20:11
I have done all of the steps and still no notification. Will there be a patch? This is effecting my work.
10-07-2019 20:38
10-07-2019 20:38
Lizzy, can we have a status update?
I have meticulously gone through all the steps multiple times, and I am still not receiving notifications. Is there a solution yet? Are there other things I should try not listed in this forum?
I purchased my fitbit specifically because it is absolutely crucial to receive these notifications. Please tell me how the fix is progressing - a general time frame to expect this issue to be resolved, or at least an update on how the fitbit app developers (or whoever can solve the issue) are coming along would put my mind at ease. Thank you.
10-07-2019 20:43
10-07-2019 20:43
I have gone through all of these steps and I still don’t gets texts. I get everything else except texts. Help!
10-07-2019 21:35
10-07-2019 21:35
I did the update for 13.1.2
ive done everything possible with no fix to the notifications
help