09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-10-2019 04:46
10-10-2019 04:46
10-10-2019 04:47
10-10-2019 04:47
10-10-2019 04:47
10-10-2019 04:47
@Frbdgirl97 on Android. So the apple stuff doesn't work. They're not admitting android is having issues. No useful tips have come to fruition
10-10-2019 04:50
10-10-2019 04:50
@paulbrown109 what about android. Cant find a thing for Android on any of the forums on this issue. I've tried everything at least 50 times now and they don't work.
10-10-2019 04:56
10-10-2019 04:56
Same here I have tried all these several times and still not working
10-10-2019 05:04
10-10-2019 05:04
I have the Alta. I don't have an iPhone. I have an Android. Very frustrated.
10-10-2019 05:07
10-10-2019 05:07
@RoseMarie157 welcome to the club. There's no work around currently for us android folk hopefully the new App isn't too far off
10-10-2019 05:12
10-10-2019 05:12
I have done everything & I still don’t receive notifications. Any other ideas?
10-10-2019 05:39
10-10-2019 05:39
10-10-2019 05:39
10-10-2019 05:39
Well Fitbit gets text message notifications only from non iMessage format. And everyone else is iMessage that I care about.
10-10-2019 05:43
10-10-2019 05:43
@Deathwishvixen Sorry! I hope you find a fix soon, I know how annoying it is! I haven’t seen any Android fixed yet either.
10-10-2019 05:56
10-10-2019 05:56
Does. Not. Work. Like everyone else here, texts and phone calls are NOT coming through to the VERSA. Everything was working fine after the Apple IOS update. THEN it stopped after the Versa IOS update.
Frustrating. Unnecessary. FitBit knew the update was coming. Poor planning. Poor preparation. Though I have an iPhone, I PURPOSELY purchased a FitBit because I strongly disliked the iWatch.
Please stay up to date. Please help your dedicated customers.
10-10-2019 06:39 - last edited on 10-18-2019 11:26 by LiliyaFitbit
10-10-2019 06:39 - last edited on 10-18-2019 11:26 by LiliyaFitbit
Will the text message show up on my versa when the phone is locked?
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Moderator edit: personal info removed
10-10-2019 06:39
10-10-2019 06:39
I discovered this problem this morning.... when my silent alarm went off an hour late. It's always fun to be late to work. My fitbit Inspire thought I was still in the Central time zone as it hadn't synced with my phone apparently since Tuesday night. I'm an Android user also. The error I get is "No Device Found".
10-10-2019 07:04 - edited 10-10-2019 07:42
10-10-2019 07:04 - edited 10-10-2019 07:42
after updating to IOS 13, my iPhone X Bluetooth doesn’t even read or recognise my Fitbit ionic tracker! It’s is very frustrating as I have tried everything to resolve this issue. On the other hand same Fitbit ionic tracker is available to sync on the older IOS on my husband’s phone!! Please help!
10-10-2019 07:19
10-10-2019 07:19
Well poop! My phone no longer even recognized my tracker? I was trying different things, and so once I did select "Forget" the Ionic in the Bluetooth Setting on my phone. Now my phone doesn't even show the tracker at all, so I cannot get to the 'i' and try the other steps?
10-10-2019 07:32
10-10-2019 07:32
I too have fallen victim to this issue. My phone will vibrate and light up for every notification except texts and iMessage. Luckily my Charge 2 is vibrating when they come in but the phone does nothing. One is overriding the other. Very annoying.
10-10-2019 07:35 - edited 10-10-2019 07:52
10-10-2019 07:35 - edited 10-10-2019 07:52
I have the Versa. I've done all the updates, followed all the instructions, and still not getting text notifications on my Versa. However, I am getting notifications for phone calls, so not sure why one is working and not the other. Any ideas? I have an iPhone.
10-10-2019 07:45
10-10-2019 07:45
I’ve tried everything! Updating, turning on and off bluetooth, forgetting device, change in notifications and still no text messages! UGH!
10-10-2019 07:56
10-10-2019 07:56
I’m in exactly the same boat. Iphone, versa, getting calls but no messages. Have followed and done all of the suggestions!