09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
11-16-2019 10:59
11-16-2019 10:59
Yeah, I tried all of your fixes! I wish I would've read this board before purchasing my $250 wristband. I just bought a Garmin. I will never buy your products again.
11-16-2019 11:02
11-16-2019 11:02
My wifes Garmin had the same problem though.. So it seems it is not a Fitbit problem..
11-16-2019 11:20
11-16-2019 11:20
Well, I guess we will see. I just set up my Garmin and it works perfectly.
11-16-2019 11:46
11-16-2019 11:46
11-16-2019 11:48
11-16-2019 11:48
11-16-2019 12:00 - edited 11-16-2019 12:01
11-16-2019 12:00 - edited 11-16-2019 12:01
Thank you this! It worked for me. I did lose some settings as you said but that I can reset. Thank you very much for the information.
11-16-2019 12:04
11-16-2019 12:04
Thank you so much for posting this! I changed my settings and now I am receiving my text notifications!
11-16-2019 16:04
11-16-2019 16:04
I don't have an iPhone, I have a galaxy 9s. My device isnt recognized and help or are there any issues other then w iPhone?
11-16-2019 16:52
11-16-2019 16:52
I tried this already and it did not work for me. Only thing was I now had to go back in and reset everything, like wifi etc. They need to get this fixed or I will no longer keep my Fitbit and I've had one for for a very long time!
11-16-2019 17:02 - edited 11-16-2019 17:20
11-16-2019 17:02 - edited 11-16-2019 17:20
You will only lose some settings. No files, apps or anything.
No music..
Just try it 🙂
11-16-2019 17:03 - edited 11-16-2019 17:20
11-16-2019 17:03 - edited 11-16-2019 17:20
You are not resetting your phone. Only your phones settings.
No messages, mails, music, files, nothings gets lost.
Only some settings as: Ringtone, sms tone, etc..
Its safe! Try it! 🙂
11-16-2019 17:04
11-16-2019 17:04
Very happy to hear that! 🙂
11-16-2019 17:07
11-16-2019 17:07
On Versa 2 you need to allways allow preview. Dont know why, but that is the case on my wifes phone and watch..
11-16-2019 17:12
11-16-2019 17:12
Hello, this is a thread for IOS phones. You should try to search for android phones. Have a nice evening!
11-16-2019 17:13
11-16-2019 17:13
Try again.
11-16-2019 17:16
11-16-2019 17:16
Please let me know when this issue has been resolved!
11-16-2019 17:16
11-16-2019 17:16
Fitbit; pay me 🙂
11-16-2019 17:23
11-16-2019 17:23
You could try what I just mentioned.. it worked for me, and others..
11-16-2019 17:24
11-16-2019 17:24
Spread the word! 🙂
11-16-2019 17:25
11-16-2019 17:25
Tell everyone it worked! Love that it worked for you:)