09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
12-04-2019 15:57
12-04-2019 15:57
If you're having trouble receiving notifications after updating your iPhone or iPad to iOS 13, follow the steps in this article.
We do realize these steps are time-consuming and appreciate your efforts. Our team has made several updates over the last few months and these steps should resolve the issue for most customers. If these steps do not resolve the issue for you, please keep your app and iOS up to date. We apologize for the inconvenience and appreciate your patience.
This thread does appear to be going off-topic. We will be tracking this issue here going forward and closing this thread for further reports.
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