11-19-2016 13:53
11-19-2016 13:53
11-21-2016 00:45
11-21-2016 00:45
11-22-2016 06:29
11-22-2016 06:29
Hello @Shell1969 and @Ashager, have a warm welcome to the Fitbit family!
In this case, please try to forceclose the app by double tapping the home button and swiping up the app. Open it again and check if it's possible to add the swim lenght this time. If not, please logout from the app, restart your mobile device and log back it.
Give it a shot and let me know the outcome!
11-22-2016 11:52
11-22-2016 11:52
11-24-2016 07:56
11-24-2016 07:56
I finally gave up and returned my Flex 2 - even though I uninstalled/re-installed the app numerous times, every time I tapped swimming it went back to the iPhone screen. FRUSTRATING!!
11-25-2016 08:23
11-25-2016 08:23
11-26-2016 23:01
11-26-2016 23:01
11-29-2016 03:17
11-29-2016 03:17
Hello there @Shell1969 and @Garyad!, thank you for keeping me updated, I'm very glad the issue was resolved after uninstalling and reinstalling the Fitbit app. @Ashager, have you tried reinstalling the app lately to check if it works like it did for @Shell1969 and @Garyad? That would be very helpful.
Welcome to the Community @Krazytoo, I'm sorry you had to return your Flex 2 due to this situation. In case you need anything else, feel free to reply.
12-25-2016 14:12
12-25-2016 14:12
I have this problem too. Hopefully it will be fixed soon?
12-25-2016 14:12
12-25-2016 14:12
This was m first thought, but it did not help.