Tracking runs as walks

[Mdday]

I have been using Fitbit to track my runs for years now. Just last week I noticed when I use the app and change the activity type from walk to run, after I complete my runs it reverts it back to a walk. First time I thought it was my error but it has been doing this for over a week now. I like using the GPS map to track my runs so I can see the map when I am finished. Anyone else have this issue or a solution to fix it?

[Shmefferd]

I purchased new Sense 2 last week since the last one died (stuck on diamond screen). Still having issues with logging runs/app locking up so I'm using the exercise tracker on Fitbit - however, now my app only logs distance that is recorded via my Fitbit. Currently I'm over 12K steps, but only my running miles count in distance. It seems it's going from bad to worse.

[heidilobrien]

As of this week, my FitBit is recording runs as runs. I also feel that the distance isn't quite right... but I'm thankful to have the runs tracking correctly again.