11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
11-07-2025 07:50
11-07-2025 07:50
Someone on this thread said they contacted support. I just brought it up.
Best Answer11-07-2025 08:00
11-07-2025 08:00
Same here 😔
Best Answer11-07-2025 08:03
11-07-2025 08:03
Good to know it wasn't just me
Best Answer11-07-2025 08:10
11-07-2025 08:10
Also having this issue! Tried the same troubleshooting: close, reopen, update, reinstall.
11-07-2025 08:11
11-07-2025 08:11
I'm seeing this too on my app on the Samsung Galaxy S22. I've tried the troubleshooting you did too. But nothing. I type in a food and nothing pops up at all. Not even a spinning logo.
11-07-2025 08:12
11-07-2025 08:12
Same here. Updated the app, deleted and reinstalled the app, restarted phone still not working. Another successful Google *bug fixes and performance improvements
Best Answer11-07-2025 08:13
11-07-2025 08:13
Thanks to everyone who contacted Support. Well, I guess until they fix it, I’ll eat only Frequent, Recent, and Custom foods.
11-07-2025 08:13
11-07-2025 08:13
I'm even trying to use MyFitnessPal and not even that updates all the foods
Best Answer11-07-2025 08:14
11-07-2025 08:14
Same here. Very frustrating. Started yesterday
Best Answer11-07-2025 08:17
11-07-2025 08:17
It is the same for me , so very frustrating so wondering is there an update that I need to install ?
Best Answer11-07-2025 08:22
11-07-2025 08:22
Ok so it not just me or my phone which did an update yesterday. So frustrating!!
Best Answer11-07-2025 08:24
11-07-2025 08:24
If only those searches made any sense. I recently ate a birthday cake? Um no, that was 6 months ago. I frequently eat pumpkin seeds? How about once after I carved my pumpkin.
11-07-2025 08:25
11-07-2025 08:25
Same thing for me. Did all the same things and still can't bring up the database. Frustrating.
11-07-2025 08:26
11-07-2025 08:26
Same issue for me. Hope they fix it soon. I've updated the app, restarted my phone, deleted and reinstalled the app, signed out and signed back in to no avail.
Best Answer11-07-2025 08:27
11-07-2025 08:27
Same here, it has my food intake for at least 2 years. I am researching other apps and will be transitioning. I liked that Fitbit had all my stats all in the same place but this type of disruption is unacceptable.
Best Answer11-07-2025 08:28
11-07-2025 08:28
They lost the database for the USA, too.
Best Answer11-07-2025 08:50
11-07-2025 08:50
So it's a problem. How will this be resolved?
Best Answer11-07-2025 08:53
11-07-2025 08:53
Hahahahaha. I had this thought. Good thing I recently had a donut! 😉
Best Answer11-07-2025 08:53
11-07-2025 08:53
Support are not even giving an estimate on when it will be fixed. I asked if it would be days, weeks or months so I knew if I had to find an alternative tool and they just said "we don't know"...
Best Answer11-07-2025 08:54
11-07-2025 08:54
I am having the same issue. Worked fine yesterday Thursday November 6, 2025. Very Frustrated!!
Best Answer