Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Search for Food (or bar code scan for food)

ANSWERED

Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app. 

 

Moderator Edit: Clarified subject.

Best Answer
266 REPLIES 266

Someone on this thread said they contacted support. I just brought it up.

Best Answer
0 Votes

Same here 😔 

Best Answer
0 Votes

Good to know it wasn't just me

Best Answer
0 Votes

Also having this issue! Tried the same troubleshooting: close, reopen, update, reinstall.

Best Answer

I'm seeing this too on my app on the Samsung Galaxy S22. I've tried the troubleshooting you did too. But nothing. I type in a food and nothing pops up at all. Not even a spinning logo.

Best Answer

Same here. Updated the app, deleted and reinstalled the app, restarted phone still not working. Another successful Google *bug fixes and performance improvements 

Best Answer
0 Votes

Thanks to everyone who contacted Support. Well, I guess until they fix it, I’ll eat only Frequent, Recent, and Custom foods. 

Best Answer

I'm even trying to use MyFitnessPal and not even that updates all the foods

Best Answer
0 Votes

Same here. Very frustrating. Started yesterday 

Best Answer
0 Votes

It is the same for me , so very frustrating so wondering is there an update that I need to install ?

Best Answer
0 Votes

Ok so it not just me or my phone which did an update yesterday.   So frustrating!!

Best Answer
0 Votes

If only those searches made any sense. I recently ate a birthday cake? Um no, that was 6 months ago. I frequently eat pumpkin seeds? How about once after I carved my pumpkin.

Best Answer

Same thing for me.  Did all the same things and still can't bring up the database.  Frustrating.

Best Answer

Same issue for me.  Hope they fix it soon.  I've updated the app, restarted my phone, deleted and reinstalled the app, signed out and signed back in to no avail.

Best Answer
0 Votes

Same here, it has my food intake for at least 2 years. I am researching other apps and will be transitioning. I liked that Fitbit had all my stats all in the same place but this type of disruption is unacceptable. 

Best Answer
0 Votes

They lost the database for the USA, too.

Best Answer
0 Votes

So it's a problem. How will this be resolved?

Best Answer
0 Votes

Hahahahaha. I had this thought. Good thing I recently had a donut! 😉

Best Answer
0 Votes

Support are not even giving an estimate on when it will be fixed. I asked if it would be days, weeks or months so I knew if I had to find an alternative tool and they just said "we don't know"...

Best Answer
0 Votes

I am having the same issue. Worked fine yesterday  Thursday November 6, 2025. Very Frustrated!!

Best Answer
0 Votes