09-20-2017 16:10 - edited 01-31-2018 13:33
09-20-2017 16:10 - edited 01-31-2018 13:33
Update 1/31/2018: Hi Everyone - this issue was resolved in the recent update 2.45, please update your app if you are experiencing this. If you continue to have this issue, please let me know.
Hi Everyone, I merged a few threads together. We have received reports that some IOS users are unable to set up their tracker and are seeing an HTTP.error 0 message. Our engineers are aware of the issue and are currently working on a fix. Thank you for your reports at this time!
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10-12-2017 12:01
10-12-2017 12:01
I am having the same issue with my new iPhone 8, but I am not getting an error... it just keeps searching and asking me to ensure that it is charged, and ask me to turn off and turn back on the bluetooth.
10-12-2017 12:26
10-12-2017 12:26
It was the same for me but once I turned off bluetooth on my iphone it reloaded.
10-12-2017 12:46
10-12-2017 12:46
I have just had the same error code please help me 😟 I’m trying to set up my charge 2
10-12-2017 12:52
10-12-2017 12:52
Hi my iPhone 5 was saying the same after trying everything the past 2 days ,suggested ,the code finally showed up this eve
10-12-2017 13:24
10-12-2017 13:24
10-12-2017 14:05
10-12-2017 14:05
10-12-2017 16:24
10-12-2017 16:24
10-12-2017 16:45
10-12-2017 16:45
Nothing as of yet. I even contacted Apple. They did a diagnostic test on my phone and said it was the app, not the phone
10-12-2017 17:12
10-12-2017 17:12
10-12-2017 17:49
10-12-2017 17:49
10-12-2017 18:39
10-12-2017 18:39
10-12-2017 20:04
10-12-2017 20:04
I was unable to log in on my fitbit account via my phone but I was able to log in on the website. After a few attempts on my phone, I was able to connect my Fitbit Charge 2 with my phone, by doing the same procedure when I was connecting my Charge 2 with my phone for the first time. The only problem I have now is, it didn't sync all my activities (shown on the account via website log in) into my phone fitbit app. If anyone can help me with this issue, I'd gladly appreciate it. Thanks
10-12-2017 21:50
10-12-2017 21:50
I was having no issues with my Blaze until the IOS 11 update and I have the latest patch that came out today 11.0.3 but still can not sync my Fitbit data I get a message saying my phones bluetooth isn’t turned on. In an attempt to solve the problem I deleted the blaze and now I cannot reconnect my device, when I am on the page for setting up a new device I cannot click the “I Agree” on the terms of service page. I have been unable to sync up data for several days now
10-12-2017 22:51
10-12-2017 22:51
10-12-2017 23:08
10-12-2017 23:08
10-13-2017 00:16
10-13-2017 00:16
Hi
my charge 2 is not updating even after trouble shooting. What do i do? How long will it take you to fix? Thanks
10-13-2017 04:53
10-13-2017 04:53
10-13-2017 05:32
10-13-2017 05:32
10-13-2017 06:28
10-13-2017 06:28
10-13-2017 15:27
10-13-2017 15:27
This advice worked....thank you nothing else worked until I closed the app on the I phone.