Unable to set up tracker on iOS see: HTTP.error 0

[KateFitbit]

Update 1/31/2018: Hi Everyone - this issue was resolved in the recent update 2.45, please update your app if you are experiencing this. If you continue to have this issue, please let me know. 

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Hi Everyone, I merged a few threads together. We have received reports that some IOS users are unable to set up their tracker and are seeing an HTTP.error 0 message. Our engineers are aware of the issue and are currently working on a fix. Thank you for your reports at this time! 

[Npfander]

Can't get my alta HR to work on my iPhone either......same error code as others are getting.

[Racer55]

Still getting error message

[Nam71429]

Racer 55

hi. Every day I was trying to see if it would sync and last night was my lucky day and it seemed to work. Today Sunday it seems like it keeps working good.  I didn’t do any magic or trick I just follow the instructions that we all know from beginning. 

Hope u all have good luck 

[Nam71429]

Racer 55

hi.   Every day I was trying to see if it would sync and last night was my lucky day and it seemed to work. Today Sunday it seems like it keeps working good.  I didn’t do any magic or trick I just follow the instructions that we all know from beginning. 

Hope u all have good luck 

[Jofrance03]

No all back up and running for now anyway thanks

Sent from my iPhone

[Jojo1970]

Has this been fixed yet because I’m still getting this error message when I try to set up my Alta. This seems to be happening since I updated to IOS11.0.3

[SunsetRunner]

Nope, still can’t sync my Alta either

Sent from my iPhone

[Nam71429]

Hello guys. And gals

my firbit is synchronizes but very slow now. But Saturday and sunday was doing ok   I’m already afraid to update my phone today   I don’t know now what to expect. Bbbrrrr??!!

[Marcjb1890]

Any fixes Ive reset. it looks like it disconnected and lost every thing. Even my watch face has reset and is different.
I wish I never updated

[Rosie45]

I’m really having trouble syncing my blaze. I tried everything I can see what I’m supposed to do Bluetooth. Turn of on. Turn off phone and on. It only see’s my flex2. I should be able to use both. Blaze for walking and Flex2 for my sleep. I’ve been ok all this time. Not since the new app date OS.  

  Rosa. 

[Rkgtea]

How long is this going to take

[Ange00]

To be honest I'm considering throwing mine away and trying something different - this has really left a bad image of Fitbit in my mind...

Sent from my iPhone

[soozlang]

I am having the same http error as of today, never had it before.

[Rosie45]

You not the only one. I had quite a few since 2014. They either brake or
don’t sync. Have a drawer full of them. This is it. But my garmet is good
so far.

[soozlang]

Thanks. After about a year I had the same problem with my garmin! I like them despite the fact that their flimsy because it helps me maintain my weight. I’ve lost 25 pounds and I’ve kept it off… I wonder if the expensive versions are any better.

Sent from my iPad

[KK0950]

My Flex syncs fine its my One that will not update. I understand they know about this & are working on a fix. Will we be notified when a fix is available

[Nam71429]

Sorry to hear that.  Why don’t u ask for a refund where u bought it. Or ask Fitbit   Something might come out. No?

[Ssjjk]

So I’m not the only one experiencing problems with my Fitbit Flex 2 having trouble for the last 2 weeks? Mine will not pair with the iPhone for the notifications. It does everything else with no problem

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@KateFitbit wrote:

Hi Everyone, I merged a few threads together.

We have received reports that some IOS users are unable to set up their tracker and are seeing an HTTP.error 0 message. Our engineers are aware of the issue and are currently working on a fix. Thank you for your reports at this time! 

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[Andiski]

Hi, 

i just received my Fitbit as a gift and it’s not letting me Acknowledge the disclosures. Any fixes to get past this part? I tried login and out.  I’m super excited to use my shiny new toy and would appreciate any help! 

[Nam71429]

Welcome.!! It really motivates me by using it everyday.  And sorry that u started with this problem. Lately it’s been like that for old fans of Fitbit.