09-20-2017 16:10 - edited 01-31-2018 13:33
09-20-2017 16:10 - edited 01-31-2018 13:33
Update 1/31/2018: Hi Everyone - this issue was resolved in the recent update 2.45, please update your app if you are experiencing this. If you continue to have this issue, please let me know.
Hi Everyone, I merged a few threads together. We have received reports that some IOS users are unable to set up their tracker and are seeing an HTTP.error 0 message. Our engineers are aware of the issue and are currently working on a fix. Thank you for your reports at this time!
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10-25-2017 14:45
10-25-2017 14:45
10-26-2017 17:46
10-26-2017 17:46
I have received same error message on my phone. Both phone and computer report my battery is low but it is fully charged. And the time is now two hours ahead of actual time!!
10-26-2017 18:18
10-26-2017 18:18
10-26-2017 18:20
10-26-2017 18:20
10-27-2017 08:53
10-27-2017 08:53
It seems this issue is still not resolved. I am still getting error when I try to set up my HR Charge on my iPhone and iPad. Please can you update or any advice what to do to get it to work? I’ve updated OS and reinstalled Fitbit app. Thanks
10-27-2017 14:35
10-27-2017 14:35
When are going to get a fix?
10-27-2017 15:48
10-27-2017 15:48
10-27-2017 16:30
10-27-2017 16:30
iPhone 6 (IOS 11.0.3) trying to pair with a Charge HR, Fitbit app will see and ask for the PIN, but then get the error msg "The operation couldn't be completed. (com.fitbit.HTTP error 0).
I've tried a couple of the solutions in this post, but the error remains. Can't update the firmware in the device because need a connection to the software. CATCH 22!!! ahhhhhhhhh!
Please fix ASAP.
10-27-2017 19:18
10-27-2017 19:18
10-28-2017 01:31
10-28-2017 01:31
Exactly my problem!
10-28-2017 01:58
10-28-2017 01:58
Wahoo! Finally my Fitbit is set up. Whether there has been a fix or I was just lucky to hit on a sequence that works, I don’t know. I had updated iOS, reinstalled Fitbit app, and that didn’t work. I then closed the app, turned off Bluetooth. Then turned Bluetooth on, opened the app and had another go. Success!
10-28-2017 03:44
10-28-2017 03:44
10-28-2017 05:00
10-28-2017 05:00
10-28-2017 05:23
10-28-2017 05:23
Did that. Didn’t work. 😞
10-28-2017 05:38
10-28-2017 05:38
10-28-2017 05:41
10-28-2017 05:41
10-28-2017 05:59
10-28-2017 05:59
I tried lots of times, trying different sequence of uninstall app, reinstall app, Bluetooth on, Bluetooth off, app on, app off, and eventually I think I just got lucky. Shouldn’t have to go through all that! Fitbit needs to fix!
10-28-2017 06:04
10-28-2017 06:04
10-28-2017 06:24
10-28-2017 06:24
10-28-2017 13:03 - edited 10-29-2017 09:59
10-28-2017 13:03 - edited 10-29-2017 09:59
Fully charged Fitbit One says it needs to update through iPhone. It log steps, but will not update even though it is fully charged. Just another of many problems created by the ios update...
Update:
Reset the fitbit, and reloaded the app and it finally updated properly.