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‎04-10-2017 12:50

‎04-10-2017 12:50

I have a charge 2 & noticed it said in the app that I had an update so I updated as instructed & it appeared to update fine then a tick appeared on my Fitbit display but wouldn't move any further than that. I've connected it to the charger & now the battery display sign is there & it wont move from that now either. When in the app on my iPhone 6 it's also saying it can't find the or pair with the charge 2. Totally lost as not very technically minded at all. Can anyone please help? TIA 

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‎04-10-2017 17:28

‎04-10-2017 17:28

@Sandra2901  Perhaps try to restart your Charge 2

 

Here is a link to a post that explains how to restart it : Click HERE

 

Hope that helps~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎04-10-2017 23:13

In response to Kmransom123

‎04-10-2017 23:13

I'm such a technophobe, that worked. Thank you 😊 👍🏻

Sent from my iPhone
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