09-14-2016 06:54
09-14-2016 06:54
After upgrade to iSO track exercise option disapeared
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09-15-2016 19:58
09-15-2016 19:58
09-16-2016 14:20
09-16-2016 14:20
I also upgraded my iPhone 6+ to iOS10 and lost the track exercise icon
It appears to be a systematic problem with the fitbit app with the new iOS.
Please fix this ASAP
09-17-2016 05:20
09-17-2016 05:20
Hi there @PE74, @blee12, @JDipiet, @Laini1, @DrSMW and welcome aboard @MKBL2424. I got great news for you. Note this was an issue that happened with the released of the iOS 10. However we have released a new version of the Fitbit app 2.27 with a fix for this issue. I have tested myself the new updated and the option of Track Exercise has returned.
So On your iOS device, tap App Store. > Tap the Updates tab. > If a Fitbit update is available, you'll see Fitbit in the list of pending updates. > Tap Update.
See you around and let me know how it goes! Thank you for all your patience.
"Great things are done by a series of small things brought together.” What's Cooking?
09-17-2016 06:03
09-17-2016 06:03
My heart rate wont sync to to my new iPhone 7. I have updated the Fitit app with version 587. My steps are syncing but not the heart rate.
09-18-2016 12:59
09-18-2016 13:00
09-18-2016 13:00
09-18-2016 16:55
09-18-2016 16:55