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Weekly sleep graph shows double data

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‎07-22-2019 15:30 - last edited on ‎07-25-2019 07:52 by Fitbit Moderator

‎07-22-2019 15:30 - last edited on ‎07-25-2019 07:52 by Fitbit Moderator

This happened both with my Charge 2 & Charge 3. Sometimes the daily totals have some value like 18 hours or something when I only slept maybe 6 or 7. I slept 7 hours last night, which is correct on the sleep analysis, but the weekly graph shows nearly 14 for that day of the week. The analysis seems accurate enough, but I get these outliers that don’t reflect the correct total for a given day. I wish I could upload the image from my iPhone, but this forum seems to prevent that! This has happened many times over the last 2 years. Can’t figure out the cause except buggy software.

 

 

Moderator edit: updated subject for clarity

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‎07-25-2019 07:53 - last edited on ‎03-20-2025 05:06 by Fitbit Moderator

‎07-25-2019 07:53 - last edited on ‎03-20-2025 05:06 by Fitbit Moderator

@croach21, a warm welcome to our Community! Sorry for the delay in my reply.

Let me help you with your sleep graph. Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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