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Won’t connect to app

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‎04-14-2020 23:54

‎04-14-2020 23:54

Hi can anyone help.  I got a new phone and I can’t sync my Fitbit it or to my iPad.  I’m doing exactly as it says, Charing, Turning Bluetooth on and off. Any ideas ?

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‎04-15-2020 07:35

‎04-15-2020 07:35

Hi @Nicnoodle  Which phone do you have and is it on the list of compatible devices? click to see

I'm moving this post to the iOS forum area so you can get more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

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‎04-15-2020 07:49

In response to Odyssey13

‎04-15-2020 07:49

Thank you I spoke to support and have it working now 

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‎04-15-2020 07:51

In response to Nicnoodle

‎04-15-2020 07:51

Great news!

Stepping in the U.S.A. since September 2013. Android 14

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