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iOS 11 beta, Fitbit app crash

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Well, it only figures I should have tread a bit more carefully in beta waters. =(

 

I am trying out dev beta of iOS 11. As of so far, all of the apps I use have been working well. Along with only one other app (that I cannot think of which it is) that I use, the Fitbit app also keeps crashing on my iPhone. It has worked seamlessly throughout iOS 10 of course. But iOS 11 is not playing nice with Fitbit. I have even hard-reset my iPhone with iOS 11, started from scratch and installed Fitbit app. No cure. I hope somebody over in Fitbit app developer land is aware of this issue, and a fix comes soon. Thanks.

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103 REPLIES 103
Same 😫

Get Outlook for iOS
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Fitbit Notifications randomly work on and off. Followed the solution on this thread, but apps that send out notifications don't appear in the Fitbit app. I agree it must be the way that iOS has changed how notifications are sent over. Hopefully a fix soon as public beta is now out 🙂

Fitbit Blaze | iPhone 6

Let's start a challenge?
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iPhone 7+ iOS 11 beta 2.

 

receiving call notifications. No text or calendar notifications. I think it’s due to the changed lock screen and drop down Notification Center. The settings of notifications are also different. I’m sure Fitbit is the one to release an update that is compatible with iOS 11.

 

I am glad I found this thread because I have tried everything. 

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Text Notifications are working for me now! I updated to iOS 11 beta 2 and I
turned on text notifications again on in the Fitbit app.
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I am on 11.2 as well and still not seeing Text. Anything else special you need to do? I already have Notifications enabled in the app.

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What’s the build number of the beta? I’m on the dev beta. You might on the PB.
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I think I’m on beta 2 but still having issue. I’ve researching and trying to figure out how to tell which version I’m on.
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15A5304i
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Settings > General > About and then scroll down to version. The dev beta and PB are pretty much the same so I don’t get why it works for you but no one else on beta 2.

Sent from my iPad
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Hmmmm that’s odd. You may want to follow the steps on how to fix
notifications on the Fitbit guideline page and then see if it works? For me
I restarted my Fitbit Flex 2 and it works now. Also I have an iPhone 6 so I
do have iOS 11 beta 2 Update 1 which may have an affect? I am unsure to be
honest.
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I am on the dev beta with this version number – 15A304j. Certain iPhones
required a second update for iOS 11 beta 2. Not sure why it is but my
iPhone was on that list of iPhones and the texts work after that update.
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It worked for me!

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Dang lol my phone wasn’t on that list so that’s probably why it’s working for you but not others. I’m glad we have an idea of a fix!

Sent from my iPad
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I have an iPhone 7 iOS 11 developer beta 15A5304i. Not the revised one. Fitbit charge 2. Call notifications work. Messages and calendar don’t. However, today, out of the blue, the messages and calendar notifications worked for a few hours today. And then, suddenly, they stopped again and only calls work. Nothing changed in settings. It’s so weird!! I’ve read that someone else had them working for a few hours too and then they stopped. I hope they soon get sorted and the reason is found for this erratic behaviour.

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I’m sure it’ll be fixed with dev beta 3. I keep tabs on all that on Howard Forums. If y’all are a member on there and MacRumors, look out for me. #freakonomics101 😉

Jeffrey Norton
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You are a gentleman and a scholar. I was able to track it down to crashing during the syncing process by disabling Bluetooth, but I didn’t think about removing the device from my account and resyncing it. This worked like a charm. 

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Not sure I follow. Are you now receiving text messages on Charge 2 after removing/adding the device? I just did this and still am not receiving texts on the device.

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OK, amending this. . .

 

I had to put phone in airplane mode and then follow the attached steps. . .

 

OLD REPOSNSE:

This did not work for me. . .

 

Just FYI. . .

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Why can't FitBit comment on this? Seems like a pretty cut and dry issue.

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FYI, for no reason, mine started working over the weekend. I now receive notifications for calendar and texts. I’m on iOS 11 15A5304i iPhone 6s. This was before I saw that Fitbit updated their app today. It doesn’t say, but maybe it will address this issue.

Thanks all for the troubleshooting help and info
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