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iOS App Crash - Tile Migration Fail

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Update: Issue should now be resolved, please log and log back in if you are still having issues with the app. 


Hey everyone! We are aware that the iOS app is crashing and hope to have it fixed very soon! Thanks very much for your patience as we get this resolved. 

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190 REPLIES 190

Same here. Anyone find a solution?

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I am getting the same message. Anyone get theirs fixed?

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Just tried to log my lunch.  Received message "tile migration failed"

 

DYTT

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I'm having the same issue: synced just fine a few hours ago but now it crashes when it's almost done syncing. I've restarted the phone but the issue persists.

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I’ve had the same issue. My app kept crashing every time I opened it so I uninstalled it and installed it again but now it comes up with the message file migration failed. All the stats like heart rate and calorie counter etc aren’t there. The discover page isn’t working either.

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Same problem here with the app. It worked fine just a few hours ago. 

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I’m having the exact same problem! 

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I have had the new layout for about a week now and it just crashes comes up with a screen of tile migrations error. On phone and iPad. 

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i wonder why uninstalling and reinstalling works for some but not others 😞

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Have the same issue, same timeframe too and done the same steps to try and resolve... 

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Me too!! Exact Same issue. Exact same steps. Exact same results. No fix. 😕

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Hi I’m getting the same problem I reinstalled saying tile migration n stuff 

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I have it too, same story

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Same thing...first the app wouldn't open so I reinstalled it and now I have the error as well 😞

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I’m getting exactly the same @HattieDaisy . App kept kicking me out, so I deleted and re downloaded, now getting the Tile Migrations failed message.

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Worked for me too.
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Same problem here, have you any solutions yet

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The same in my app

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Same here 😞

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Same here. Very annoying....... better fix soon. 

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