09-22-2017 18:07
09-22-2017 18:07
Just upgraded my iPhone 6 to the 8 plus. I’m not seeing compatibility for this phone yet. When will this happened?
12-31-2017 07:20
12-31-2017 07:20
01-07-2018 11:14
01-07-2018 11:14
Have you found a solution yet- I am having the same problem. I don’t feel like doing this every day.
01-07-2018 11:33
01-07-2018 11:33
My eventual solution was to purchase the new Apple Watch 3 - Nike edition which I absolutely love. It has a ton more functionality than my Fitbit Charge2 and even tracks the number of laps that I swim in the pool (yes, you can wear the Apple Watch in the pool -- unbelievable!).
01-07-2018 11:43
01-07-2018 11:43
I spent hours daily for 3 weeks trying every suggested solution. Fitbit representative stated that it is not "fully" compatible with iPhone 8 or X and there is no timeline of when full functionality may occur. Some people can get it to work and others can't. My ultimate solution was the same-Apple Watch Series 3. I got the lowest end, non-cellular edition and it was $29 more than the new Fitbit Ionic. Game changer for me. I'm almost grateful to Fitbit. But I would like the money back on the useless Fitbit Alta.
Good luck-the representative said to "keep trying" and at some point iPhone 8 should be listed on the set up page as a compatible device. Again, my issue was the inexcusable lying, lack of transparency and the continuous wasting of my time as several representatives walked me through pointless steps that weren't going to fix my problem anyway.
01-07-2018 14:34
01-07-2018 14:34
01-07-2018 17:16
01-07-2018 17:16
01-08-2018 04:51
01-08-2018 04:51
01-10-2018 13:25
01-10-2018 13:25
01-10-2018 13:26
01-10-2018 13:26
01-15-2018 15:15
01-15-2018 15:15
Has this problem been resolved?
I have been trying to connect my mom’s charge 2 to her iPhone 8 since Christmas with no success. This is her first Fitbit, so it isn’t connected to another phone. I get the number in the screen of the Fitbit and enter it on her phone and says “connecting to Fitbit” but that’s about it. Nothing else happens. I have tried deleting/reinstalling the App, restarting both Fitbit, phone and Bluetooth and nothing. What else can I try?
Thanks.
01-15-2018 15:18
01-15-2018 15:18
01-15-2018 16:39
01-15-2018 16:39
01-15-2018 16:41
01-15-2018 16:41
01-15-2018 17:00
01-15-2018 17:00
01-15-2018 18:45
01-15-2018 18:45
05-05-2018 05:14
05-05-2018 05:14
I upgraded my phone to iPhone 8 Plus but can’t get Fitbit to sinc with it.
05-06-2018 18:27
05-06-2018 18:27
Have you tried turning off and then back on! It does help.
05-06-2018 19:30
05-06-2018 19:30
09-05-2018 19:05
09-05-2018 19:05
thank you!!!! i cant believe i missed that!!! deleted data i shouldn't have needed too. bummer 😞
09-06-2018 07:19
09-06-2018 07:19
Hello everyone, I hope you're doing well, thanks for joining the Fitbit Community @stefscarf, it's nice to have you on board.
I'm very glad to know many of you have already resolved your syncing issues with the iPhone 8. Thanks for coming back and let us know.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!