09-23-2017 09:31
09-23-2017 09:31
Hi
i upgraded from an iphone 6S to an 8 and now I can get silent alarms but text/call notification has stopped. I’ve tried resetting, deleting the app etc but no joy. I really need this function for work.
02-11-2019 08:22
02-11-2019 08:22
Hello @Lmgjkjacjms and @walkeralex360, have a warm welcome to the Fitbit Community. It's nice to see you too @Wandabark, I hope you're doing well.
I appreciate your participation in the Forums and for reporting this to us. At this moment, if you have already tried the troubleshooting steps provided earlier, I would like to suggest you to go to your phone Settings > Notifications > Messages and make sure the following is enabled:
I hope this can be helpful, give it a try and let us know the outcome.
01-22-2020 11:54
01-22-2020 11:54
After reading a few of the replies on this string, I went into Settings on my iPhone 8 Plus and selected Bluetooth (which was already on and showed my Charge 2 Fitbit as connected in the My Devices list...
BUT
I saw a Systems Notification toggle that was in the Off position. I clicked it to the On position, backed out, and tried calling my iPhone from my work landline. It worked. I now receive Fitbit vibration and screen notification when I receive an incoming call.
ALSO
Before starting all this, I also clicked through my Fitbit screen pages on my wrist and made sure my Notifications page had the toggle set for On.
02-11-2020 20:49
02-11-2020 20:49
Thanks for your helpful reply! I’ve been going crazy trying to figure out why I stopped getting my text messages on my Fitbit.