The problem is with one particular model of Samsung phone, the Galaxy Note 10+ which is extrememly popular and well served by most apps on the market, but appears to be neglected by Fitbit. We also have a Charge 3 that was set up quickly and effectively last week for use with a Samsung Galaxy Note 4 phone. But Fitbit Inspire HR finds that Galaxy Note 4 is too old and that Galaxy Note 10+ is too new. I must admit that, without any additional tinkering by me, my Note 10+ seems to be making adjustments that allow it work (sort of) with my Fitbit Inspire. For example, my Note 10+’s Bluetooth, although paired and connected to my car, to my hearing aids and to any other such device, is unable to find much less connect with Fitbit Inspire. Nevertheless some of the Fitbit data is sneaking into my Note 10+ phone even though its Bluetooth says “no devices found”. Today, with no connection showing, my Samsung Note 10+ picked up my night’s sleep profile, my heart beats during the day and my steps during a 4km walk this afternoon. I hold my phone in my left hand, close to the Fitbit on my left wrist, with no Bluetooth connection showing, yet the data seems to dribble across. Regardless, it is not operating properly (like the Charge 3 workding with a Samsung Note 4 phone).
