Compatibility with Samsung Galaxy Note 9

[Iggylona]

Hi there,

I just got a Note 9 and i have not been able to sync my fitbit tracker with my phone.

Have tried restarting my phone, reinstalling the Fitbit app... all didn't work.

Help!!

Moderator edit: Clarified subject

[MzzJackson]

Did you find a solution to that and if so how.???

[HolleyDaniel]

No, still no resolution for this issue. I'm actually looking at going with either Samsung or Fossil for my next Active watch since nothing I do seems to allow the messages to come in on my Blaze 🙁

[ritarawson1]

I don't use the text feature on my tracker so I have not been working on this.

[Kev-o]

The exact same thing is happening to me. Did you resolve this issue? If so, how?

[sen1876]

Is the Galaxy Note 10+ going to be added to the compatibility list?  Fitbit never added the Note 8 so I want to make sure before I spend $1500 on a new phone that it will be compatible. I still have nothing but problems with my Note 8.  These are very popular phones. Many large companies like MGM Resorts International use these phones. 

[Zeredia]

My device is up to date and I still cant sync my Fitbit. My bluetooth doesn't even detect the Fitbit. My husband has a galaxy 10 and my fitbit works fine with it. Very disappointed in my Fitbit. 😥

[KarenYC]

Hi, my new fitbit hr cannot pair with Note 9? Please help.

[Rich_Laue]

@Zeredia and @KarenYC Fitbit trackers can not be paired to the k ones Bluetooth by the user. 

All setup must be done through the Fitbit app.