07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
I agree with you and have the same suspicions.
Best AnswerTested positive yesterday for COVID and thought to check in on night oxygen variations in the app - just see if there was a difference; I don't check often but it's usually pretty good, occasional spike. Tiny bit freaked out to see a crazy spiked mess and checked backwards to see how many days it had been happening...back. back, back. Ugh, check forum to confirm a likely issue - yep. Agree with others - taking a very long time to correct. At least I know not to use the app as any kind of barometer.
Best AnswerI don't think it will be fixed unless we have another update. Hopefully it will be soon.
Best Answer
08-06-2022
11:40
- last edited on
06-07-2024
10:53
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-06-2022
11:40
- last edited on
06-07-2024
10:53
by
MarreFitbit
Hello everyone.
I appreciate you taking the time to inform us about the current status of the situation. I recommend you only install an app from official sources. Third party app sources may compromise your personal information.
There will be an app update to resolve this. Fitbit is working on a solution already, I thank you all for your patience. There is no specific time frame for the app update, but as soon as it is released it will be announced on the Android board. If you have another inquiry not related to the EOV Graph, I suggest you start a new topic on the appropriate board, to keep the community in order.
@RodrigoMFitbit wrote:Hello everyone.
There is no specific time frame for the app update..
R-i-i-i-ight. 🙄
So Fitbit sells what purports to be a medical device (while carefully avoiding that term) but is in no hurry to fix giving misleading information to users that might lead the users to make an unnecessary and expensive doctor's appointment?
What's most annoying is I only signed up for premium after having it for a month or more to try to see more sleep data. Won't be renewing that and May in fact try and cancel it if that's possible.
.............. Yes.... Lol..... I'm shocked that this has not been resolved as of yet! 🙄🙄
Best AnswerI just noticed the exact same thing in the app, which is why I'm here. . My oxygen saturation variation was always low with a very rare spike for a few minutes, maybe once a week. Now, my graph shows constant spikes throughout the night. And when I went back to look at previous graphs (before the most recent firmware update), all of the older records, going back years, have been altered and show the same thing, high variation.
It is probably a bug after a new software update. Previously i had sometimes high variations, now almost de whole night.
I cancelled my premium service as these data is worthless.
Mine has nothing to do with the update, have always been high since I've been able to see them in the App
Best Answer