Estimated Oxygen Variation graph is broken

[AndreaVersa2can]

Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today.  Anyone experienced this issue?? Thanks

Moderator Edit: Clarified subject

[Audreybrooks056]

Thanks for your screenshot when I get the update I'm curious to go back to my older phone several months ago and see if a y I differences.....waiting patiently 

[MarieRay]

Same here. I have always been within normal range, seeing these graphs
stress me out...🥺 this was last night

[Zoboxx]

Can we just stop phuken with sh*t? I liked mine just the way it was before you **ahem**s busted it!!

[CraigHansen]

I'm paying for Premium, and have the same problem with the SpO2 graphs. Would like to see SpO2 levels in real time, so I'm buying a fingertip SpO2 sensor that outperforms this $359.65 nightmare of a watch that I've spent over $100 to repeatedly buy chargers for.

Withholding SpO2 readings from the user is some primo b*llsh*t.

[Audreybrooks056]

I tried to return premium was not an option was just stuck with it because was Parr of promo when purchased watch whatever happened to I'm paying for the watch why can't I choose!!!back to the point I think  this has shed alot of light on things I am a positive  person but enough is enough.

[Skoobie72799]

Agreed! I cancelled my premium subscription and the next watch I purchased will not be a Fitbit

[Audreybrooks056]

Likewise! I 👍 I AGREE

[marissadevascon]

My fitbit is totally broken not syncing among other of your issues, waiting for my new one....we'll see?

[Kasulke]

I agree. I refuse to pay for the premium service. I tried it for a month
and the data is simply not worth that much. It should be included when you
consider the cost of the watch itself.

The ring I bought comes with all data points for free on the app.

[SunsetRunner]

I have Android 8 and the app works fine.

[Audreybrooks056]

Which update you running 3.64 or 3.65

If I may ask where did you purchase ring?

[MarkFolse]

And from the pictures somebody of posted I want to point out that a graph
without a labeled y-axis is useless.

[Audreybrooks056]

Been asking to see what the 3.65 oxygen variation graphs looks like????? If you are one of the lucky ones that has been able to get the 3.65 update can you please screenshot for the rest of us.

[Debbie29469]

Mine isn't.   I'm on Galaxy 22 Ultra.  My oxygen numbers are no longer syncing to my phone app after the update a few days ago.   I'm fed up.  I don't want to spend the money,  but I will buy a Galaxy Watch 5.  I also don't want to lose my history and my friends,  but I will.   Very soon.   The watch/Fitbit no longer gives me data  that is important to me. 

[Kirsty1987]

Mine looks to have been resolved this morning! 

[Hiker-Byker]

Still have the EOV graph problem. My pixel was updated on 27th July and there are no more updates available, so I obviously am not getting the latest 3.65 version.

I am unable to find anywhere which actual version is installed.

[Audreybrooks056]

Your oxygen variation graphs? Can you please screenshot the rest of us a picture so we can have a clue of the 3.65 version also did it retain your previous data correctly 

[Audreybrooks056]

I have an a android 12 I called customer support Thursday they said on its way rolling it out slowly....I'm still waiting NOTHING like you Said no playstore update no update on fitbit app......I feel so let down from being an loyal customer all the way to support......FITBIT HAS CHANGED THE QUALITY THE SUPPORT 

[tboll01]

@Audreybrooks056Liam post a v3.65 graph of EOV yesterday...

Note that the tight vertical lines are gone now and it's more of a smoother graph.  The time on the x-axis is now elapse time during sleep period and no longer the CLOCK time like on the old EOV.  The dotted hash horizontal line represent the THRESHOLD for TOO MUCH O2 VARIATION.  Any portion of the graph above this hash line would be yellow/orange and outside of the "acceptable" range.  Yes, there is no y-axis values but this graph is purely "relative" anyway so I don't see that it really matters.  As Fitbit always disclaims-- the device is NOT a medical device.  I have locked my version of fitbit at 3.63,  Initially I hated 3.64 mainly because of it's alarmingly erratic EOV but with more thought, I liked the graphing (size of graphs and navigation to past readings) much better before the 3.64 MAJOR Revamp of Graphs.  So I think I will wait until they've improved the functionality of the 3.64/65 graphs before I do an upgrade and restart automatic update of FITBIT app.

[SunsetRunner]

I have the same mobile and yesterday I took fitbit off of it.  No sense of having a program on my mobile that isn't working properly.  I too am waiting for the Galaxy 5.