Notification issues after updating to Android 10

[AlessFitbit]

Fitbit Update: 1/15/2020

Hello, Android users!

We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches. 

I've merged many posts together and we've escalated the issue to our developers to investigate.

Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience! 

[tcd979]

Same here. Galaxy S10. Didn't do anything different, but texts started coming through.

[Lls2]

Ive updated and on Sat feb8 stopped connecting. Dont know how to get my phone app and fitbit versa2 to connect now.

[SunsetRunner]

It's the update Fitbit does not have a fix yet. But I hear the note 10 has
started working with the watches so hopefully it will be soon.

[Slhamilton]

Thank you!

I just downloaded the CHOMP and it worked!!!

First time in 3 months that i am receiving text messages and phone calls!

[Mech19]

Yay! I'm glad it's working for you! I can't take credit. Stole the idea
from someone else on this thread! Lol

[roallei]

switching to google messaging 

Sent from Yahoo Mail on Android

[roallei]

I'm using Google messaging and it works . Ty

Sent from Yahoo Mail on Android

[SunsetRunner]

Google messaging did not work for me called Fitbit was told that we needed
to wait for their next update and then they're working on it but didn't
have a time line as of today.

[Cindykoval332]

Hi! I have a s10+. Be sure that you go into messages and set Google
messages as your default messages app. The Google app has 3 lines

[SunsetRunner]

Thank you

[Hreppart5]

I am glad I'm not the only one! I thought something happened to my fitbit, guess I will wait to see when it all gets fixed. Hope its soon!

[roallei]

Yeah google is spotty ... hope the upgrade comes soon. 

Sent from Yahoo Mail on Android

[Jimmie2000]

Is this issue still being investigated?

[SonyaSusdorf]

I am sorry I can not give you the answer you are wanting. My phone and
watch are and have Been fixed since I receive my update on Fitbit side of
things. It's been working great since my update.

[Ashley875]

Google messages is making the text come through to watch.

[Mech19]

So far the chomp messaging app is working perfectly. (Fingers crossed).

[StoneDawn]

I have done everything more than 20 times. It's been a month of no notifications.  I am so disappointed and wish it was fixed. I have to use. different watch now. I really love Fitbit but not if it cant work properly  

[StoneDawn]

Same here. Got it for Christmas versa 2. I have the same phone and my versa doesnt get notifications anymore.  

[cooper829]

Any updates on a fix?

[StoneDawn]

NOPE. VERY DISAPPOINTED