01-15-2020 11:11 - edited 01-15-2020 11:29
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01-15-2020 11:11 - edited 01-15-2020 11:29
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Fitbit Update: 1/15/2020
Hello, Android users!
We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches.
I've merged many posts together and we've escalated the issue to our developers to investigate.
Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
02-09-2020 07:00
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02-09-2020 07:00
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Same here. Galaxy S10. Didn't do anything different, but texts started coming through.

02-09-2020 07:13
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02-09-2020 07:13
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Ive updated and on Sat feb8 stopped connecting. Dont know how to get my phone app and fitbit versa2 to connect now.

02-09-2020 07:35
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SunsetRunner
02-09-2020 07:35
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started working with the watches so hopefully it will be soon.
02-09-2020 07:43
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02-09-2020 07:43
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Thank you!
I just downloaded the CHOMP and it worked!!!
First time in 3 months that i am receiving text messages and phone calls!

02-09-2020 07:45
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02-09-2020 07:45
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from someone else on this thread! Lol

02-09-2020 09:44
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02-09-2020 09:44
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Sent from Yahoo Mail on Android

02-09-2020 09:45
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02-09-2020 09:45
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Sent from Yahoo Mail on Android

02-09-2020 11:54
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SunsetRunner
02-09-2020 11:54
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to wait for their next update and then they're working on it but didn't
have a time line as of today.
02-09-2020 13:33
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02-09-2020 13:33
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messages as your default messages app. The Google app has 3 lines

02-09-2020 13:43
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SunsetRunner
02-09-2020 13:43
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02-09-2020 19:05
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02-09-2020 19:05
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I am glad I'm not the only one! I thought something happened to my fitbit, guess I will wait to see when it all gets fixed. Hope its soon!

02-09-2020 20:42
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02-09-2020 20:42
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Sent from Yahoo Mail on Android

02-09-2020 20:58
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02-09-2020 20:58
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Is this issue still being investigated?

02-09-2020 22:21
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02-09-2020 22:21
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watch are and have Been fixed since I receive my update on Fitbit side of
things. It's been working great since my update.

02-09-2020 23:09
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02-09-2020 23:09
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Google messages is making the text come through to watch.

02-10-2020 04:19
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02-10-2020 04:19
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02-10-2020 07:26
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02-10-2020 07:26
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I have done everything more than 20 times. It's been a month of no notifications. I am so disappointed and wish it was fixed. I have to use. different watch now. I really love Fitbit but not if it cant work properly
02-10-2020 07:28
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02-10-2020 07:28
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Same here. Got it for Christmas versa 2. I have the same phone and my versa doesnt get notifications anymore.

02-10-2020 08:38
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02-10-2020 08:38
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Any updates on a fix?
02-10-2020 10:41
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02-10-2020 10:41
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