Notification issues after updating to Android 10

[AlessFitbit]

Fitbit Update: 1/15/2020

Hello, Android users!

We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches. 

I've merged many posts together and we've escalated the issue to our developers to investigate.

Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience! 

[MissCammi]

That worked, I'm updating now through the playstore. Thank you so much. I hope this resolves my issues. 

[Mech19]

How do you do it through the play store?

[Cindykoval332]

Go to play store and type in Google Messeges. Click on and download

[Kfabs]

Just did their update...now nothing works,, so frustrating 

[Cyn_19]

Works for 2 Days...Now nothing 😑

[S_janey]

I've updated my samsung s9 to android 10 and now notifications to my versa have stopped.  Any update or advice Fitbit? It's very annoying not being able to see if school calls me as I'm not allowed my mobile out on my desk at work!

[roallei]

mine stopped working again

Sent from Yahoo Mail on Android

[MissCammi]

Oh no...after updating last night mine started working. I will keep you posted if it fails again.

[MissCammi]

When you open the play store, go to my apps and games and it will let you know if you have any apps needing updates. 

[Cyn_19]

She was low so I put her on charge and when I put her back she was not
working again 😑 I do nothing different with mine🤷🏻‍:female_sign:

[Mech19]

Thanks!

[SunsetRunner]

Your welcome

[Ecditamore]

I posted a negative review on the Fitbit webpage and got a response pretty quickly from a developer referring me to https://bit.ly/31MTbr4. While this tip page was difficult to follow (it didn't exactly compare to my Inspire HR and Fitbit screens), I was able to work it out and now get notifications. I can't believe that a developer hasn't posted it on this subscription unless they did and I missed it.

[SunsetRunner]

No I didn't get that.

[Swalih]

I have the same problem in my OnePlus 7T and versa 2

[JonnoB]

Morning all. I have posted a couple of times this last month about my Android phone and Versa not syncing and sending me notifications. However, mine now appears to be working. All I did was Force Stop the fitbit app on my phone (settings > apps > apps > fitbit > forcesl stop) and then restarted my phone and now it works and I am getting all notifications back again. I hope this helps! 

[SunsetRunner]

Look for an update on Google play. If there is one updated and then shut
your phone off and your watch off and restarted you should be getting your
messages.

[Cyn_19]

Now is my app who's not working😵 Can't log in because of maintenance for
2 hours now....Watches and app😑 really not happy!

[roallei]

will try

Sent from Yahoo Mail on Android

[VassaM]

I just tried this, and i actually received a message on my Versa 2.   Can only wait and see if it continues.    Thanks for the tip. 

Cheers from Australia.