RESOLVED 06/15/18: Not receiving Message+ notifications after update

[AlessFitbit]

Fitbit Update 06/15/18: This issue has been resolved with the release of the Fitbit app for Android, version 2.73. If you're still experiencing issues receiving notifications from the Message+ app, I recommend confirming that you're updated to the latest app release and following our notifications troubleshooting tips provided in this help article.

I am closing this thread as the issue has been resolved. If you begin to experience this issue again at a later time, please create another post in the Android Community Forum and reference this thread. Thank you for your continued patience as we worked to get this resolved.

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Fitbit Update: 6/13/2018

New version 2.73 has been fully released to all our Android users and you should be able to update your Fitbit app. We have released a fix for Message+ and Signal App notifications.

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Hi, everyone!

I noticed many of you reporting that you no longer receive your Message+ notifications to your Versa/Ionic after the Fitbit OS 2.1 update. 

We've escalated this issue to our team for investigation. For the meantime, I recommend using the default texting app on your Android device or any other messaging apps. 

When I have more information, I'll provide that here. Thank you!

[Sadie3]

I got phone notifications but not message+... Wish they would fix this!!

[PunkieiB]

Ths is the same problem I'm having. Did you ever get it resolved? 

[Sadie3]

No..has not been resolved

[Medutra]

I am also not getting text, call notices.

[u.mail.2gail]

I just received my Versa as a gift approximately 2 weeks ago. All notifications worked perfectly for about a week. Now, I no longer receive message+ as well as messenger. All I get is Gmail & Fitbit. I have another 2 weeks to decide on whether or not to keep this Versa. My Samsung Gear did not have nearly the step accuracy or battery life, but I always received my notifications. My desire is with Versa, but no notifications is a deal breaker. PLEASE FIX ASAP. I have tried all the recommendations. Nothing worked. I am frustrated and disappointed.

[Ungers24]

No..not resolved. Waiting on fix/update from fitbit

[hkolessar]

still no fix. however, i am using messages instead of messages +.  works most of the time for receiving notifications.

Update:

go to settings on your phonenotificationsblock messages +turn on override do not disturb on messages
Fitbit Customer service will walk you through it.
on the fitbit appclick the credit card looking thing on the upper rightclick versanotificationstest messagesclick on messages instead of messages +

Update: 

who told you this?

Moderator Edit: Format

[Ungers24]

Yes it does but most of the people I text have iPhones and iPhone X does
not receive texts through the messages app...so I have to keep switching
back and forth between the two apps

[JenniferNicole7]

Samsung 7 just message+ app.

[Sadie3]

This seems to work..I am getting message notifications now...

[shaskins389]

Hello! I recently purchased the Google Pixel 2 and I'm not getting any notifications to my FitBit Versa. I'm not sure what to do?

[Ungers24]

No one is getting notifications to Android phones....see ongoing discussion
in Fitbit forum. Fitbit is suppedly working on a fix but this has been
going on for awhile

[Jones3]

This has been going on for over a month now!  Ridiculous!  Come on Fitbit!!

[SunsetRunner]

Has there been any new information on a resolution for the message+ app? Other apps send  notifications but I'm still not getting any text messages. Never had a problem with my Blaze. Please fix this! 

[Juliuli]

I have a Flex 2 and Samsung J5. I am not getting notifications. 

[SunsetRunner]

Glad to hear it may be an upgrade issue. I just bought this two weeks ago and it just stopped working. I get my notifications but no vibration. So frustrating. It vibrates for alarms and to move and everything else it should. Just not on notifications. 😞 I’ve tried shutting it down. Unconnceted Bluetooth. Turned notifications on and off. Nothing? Anyone else??

[DebMal]

I am very frustrated with the same problem and am wondering if it can be returned under the warranty.

[beckyj538]

doesnt work on message plus for me either

[Susie2057]

I use message plus with a note 8 that has Oreo (8.0 OS) and I get messages and can reply. I always keep 2 messages on my Fitbit. 

[u.mail.2gail]

I am kind of thinking that the phone doesnt matter. I have a Moto Droid Z,
got all notifications for a week, then i guess an update messed them all
up. My friend has a Samsung.. Same thing. I understand Fitbit is working on
it since so many people are experiencing the same issue.