Sleep data with new layout

[Susanhill1910]

I suppose there was an update. The app presents sleep data differently.  Have others noticed this?

I miss seeing how long episodes of awake, light, REM and deep sleep are

Moderator edit: Subject for clarity.

[RabDog]

100% agreed 

[Diane2015]

From what I've seen online, it will provide me with the info I need.  At this point, it's worth a try. As far as challenges, just like Fitbit ..time will tell

[Katy67]

I’m back with a new update to my message. There was another Fitbit update on the app. Claimed to fix bugs, etc. So totally not true. The sleep info is still the same . And it’s been incorrect with my sleep for weeks. Someone on this forum said he just updated and went back to the old version with the sleep info we could read. That DID NOT happen ! Don’t know what they fixed but this is crazy. I have to try and edit my sleep almost every morning night!   Also I did get through to Fitbit before I wrote my 1st post. I spent 40 min on the phone with someone who really didn’t  care.

I’m continuing my post,  the agent told me the only thing I could do was post on this forum . That’s nuts! I also asked him if he could figure out my sleep minutes if I gave him time frames. I gave him mane, he said he would need a calculator !

Another continued post.  So folks this is what we’re dealing with. A company that doesn’t care anymore.the past several nights my sleep times have been off by hours ….they just don’t care or maybe they will when sales go down. 

The end of my post. They just don’t care ,or maybe they will when sales go down and start canceling the Premium.Just another good company moving to the ranks of we’re big now and we don’t care.🥲

[Counselor123]

Sales will not go down unless this is made public. As long as it stays in the forms, for the most part, no one has any idea of the problems that customers have been having with their watches. It's an internal firestorm on the forum, but unless readers of computer magazines and Tech magazines who review these watches get a hold of the story, it won't affect the company's bottom line.

Sent from my Verizon, Samsung Galaxy smartphone
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[Counselor123]

But live with for a few weeks and see what the accuracy is. That's important as well. That's just the display which can copy any other display but the actual accuracy of how many hours you're sleeping, the four stages of sleep, Etc
Good luck


Sent from my Verizon, Samsung Galaxy smartphone
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[ParkMags]

The sleep tracking on the new version of the app is no good. I hate it. 
please bring back the old version. 

[rcfoulk]

Back again to ask about the latest "update" that appeared in the Play Store (again).  It was there a couple days ago and quickly disappeared.  At 3.6M it claims to be bug fixes and performance improvements but also now states that it requires Android 10 or later to work.  I'm totally averse to installing any new update for fear of what additionally might have been vandalized in the application, so I'm waiting for reports from those who haven't yet turned off auto update.

[bahman44]

How did you do that ?

[bahman44]

How did you do it

[Pebbles523]

I'm really 😔. I cannot believe they took a great set up for the sleep patterns and turned them into a confusing mess. I so when it first happened everyone was saying the same thing. I had several of my posts removed, because I was responding to other people, agreeing that it's now "garbage". I was just getting ready to upgrade to premium and now I'm glad I didn't. The chart won't even upload now. It's very hard to follow. Do you agree? 

[Pebbles523]

Yes I miss it too. I really dislike the new layout. I know they have had 1,000's of complaints. Any ideas on how we can get them to put it back. I mean it's a simple revamp on the Java script. Some people said they can't put it back now that they upgraded it, but that's not true. They can write a new script with the same stuff it had and still tweak it a little if they think it will be better, but from what I've read... People are just as angry as I am. 😢 

[Pebbles523]

I've said the same thing, but someone said that they can't. That's not true. All they have to do is rewrite the script to appear the way it was and maybe keep some new stuff, but it can be done. It won't even load anymore. The sleep app was one of the main reasons my son bought me the watch. I don't do messaging or phone calls. Haven't learned how to do all that yet. Haven't had the patients, but the sleep info and the other info were very important to me. 😢 

[JohnVee]

Totally agree. It looks as if it has changed sleep recording yet again. It doesn’t count ‘restless’ even though you’re still asleep. This means there is no sleep score. 

[PeterSydMan24]

The old one was great, how do I go back to that one?

[Georgio1]

The new sleep data graphs/analytics appear no longer user-friendly. The previous block colour blue red graphs were so much easier to deal with. Why have Fitbit changed this? 

[Georgeb88]

I very much dislike the new sleep score dashboard. I used to be able to see everything I wanted to see on one screen. Now I feel like I have to click through multiple screens to see and understand the data. Bad update in my opinion.

[EchoSierra315]

Is that why I've had no sleep score for the last two nights? 

[Joma146]

 I hate the new sleep layout. Hate it. It's way harder to read at a glance. If I wake up for a little bit in the middle of the night and then go back to sleep, it doesn't add the sleep times together.  I have used Fitbit for many years. I've been disappointed for a long time. But this "upgrade" is the worst. I'm ready to replace my charge 5. I'm seriously considering a different brand of tracker altogether. I'm sure I can find what I need for less money. 

[SuzyStepping]

Why? That’s the question that Fitbit and Google are both reading and both refusing to answer. 

[SilverCity]

I agree whole heartedly.   And, I don't think Fitbit is being honest. When the new one came up it said it had features it didn't.  The benchmark and oxygen variation were "dead".   Neither showed when tapped.  This morning, a month later,  those feature woke up, still in its new infinitely difficult to read dull color on off white background.  They must have hired a relative of the boss as a developer and no one has guts to tell him or her it is awful.