Surge Notifications not working on Galaxy S8+

[TimVyv17]

Good Morning!

Is any one else still not able to receive Notifications? 

I have a new S8 Plus Galaxy Samsung for three weeks and Fit bit can't seem to update it's software

to resolve this issue yet, yes i do MISS getting Notifications on mt Surge...

Thanks...

TimV

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello @TimVyv17, thank you for visiting the Fitbit Community. At this time, the Samsung Galaxy S8 and S8+ is currently not on our list of supported devices. This means that our Android team has not yet fully tested it for compatibility and added it to the list.

It won't hurt to give it a try to the troubleshooting steps: My tracker isn't receiving notifications (Android Fitbit app).

Rest assure our Android team is still working on some bugs with the S8 and are hoping to improve compatibility soon. So keep an eye open for future updates!

Thank you for your patience while we improve the Fitbit experience. Catch ya later!

[JonnyAbs]

Are text and call notifications still not working on the Galaxy S8?  I cant get them to work but had no problems with the S5.  The S8 has been out for months now!

[WEM74]

 I have the galaxy S8 I recieve notifications from my fitbit surge but I can not preview text...Any help would be appreciated...Thank you...

[RobertoME]

Hello @JonnyAbs and @WEM74, welcome aboard to the Fitbit Community! 

Yes @JonnyAbs it's been a few months already and I recommend to review the latest update from our dedicated thread for this issue in the following post.

In your case @WEM74, I recommend to set up the notifications from scratch again. It might help to resolve the issue.

1. Unpair your tracker from your mobile device. You can unpair your tracker in your mobile device's Bluetooth settings. If you are unsure how to verify or change settings for your mobile device, refer to instructions provided by your device manufacturer. For most Android mobile devices, tap Settings > Bluetooth, find your tracker in the list of paired devices, and then tap Forget or Forget Device to unpair your tracker.
2. Reboot your mobile device.
3. In the Fitbit app, tap Allow notifications access and allow access to the Fitbit Notification Service, and then turn on call, text, or calendar notifications.(For more details please take a look at this post for the process).

Hope this helps and see you around!

[JonnyAbs]

Thanks.  Mine starting working out of nowhere.  I can't tell you why or how.  

[RobertoME]

Glad to hear great news @JonnyAbs. The important here is that you are able to receive your notifications again.

Stay awesome and let me know if you have additional questions.

[knutkj]

Notifications not working on my Samsung Galaxy S8 and not on my wife's S7. We both have Blaze. I am running app 2.57.3. I have never seen in any Blaze installation instructions that you need to connect to the Blaze found in the bluetooth list, only Blaze (Classic) for music control. Connection to Blaze is not working in any case. Just get a message that connection is refused.

[Tjkent88]

I am getting 0 notifications, I have tried normal troubleshooting options and have had 0 luck. 

[jcody03]

I am having the same issue I can not get notifications for text or calls on my Surge I am using my Samsung S8+ I have tried all of the troubleshooting steps for this issue and nothing seems to work. I even tried on my friends Google Pixel. It didn't work on that phone as well. 

[macpoo]

How annoying. My S8 works fine with my Blaze, has since I bought the phone in August.

[JerzeyGirl68]

I noticed that the last reply from the fit Bit community was July 2017 regarding the issues users are having with the S8 and S8 Plus.  Has the software been updated?  I am unable to get my notifications from my S8.  It was working a few weeks ago but all of a sudden just stopped. Please Help