Battery draining Blaze

[ASTHoneyBadger]

I have a Fitbit blaze that is completely dead. I cannot charge the battery and when I plug it in, the screen turns on like normal, but even after I allow it time for a full charge, the battery says it is completely dead.  I think it needs a reset or something along those lines, but I can't utilize any of the buttons or anything like that because the battery is dead.  Any suggestions?

Moderator edit: Subject for clarity

[hifikaraoke]

I've the same issue with my Blaze and SamSung S8 plus.  But it's on a different top -

Blaze Firmware Release - 17.8.402.1 -

Any luck?  Thanks!

[KerraG]

Mine blaze fixed itself!! Yay for longer battery life!!

Sent from Yahoo Mail on Android

[Irvincarl]

Was sent New Fitbit all is well now thanks

Sent from my iPhone

[calidrummer]

I've been monitoring my battery life from one charge to the next in terms of days.  Here are the results: (in days) 2, 6, 5, 3, 3, 4, 2, 6, 4, 6, 3, 5, 4, 4, 3.  Last charge date was 1/5/2018.  So...that's an average of 4 days and I guess I can live with that, but it would be nice if the battery life was a little more consistent and predictable.  I have no idea what causes it to last for 2 days followed by 6 days.  I never take if off the charger until it says the charging is complete.  I wear it when I sleep.

[KB9WNS]

Server side issues.  All depends upon the server on whether or not it can process the sync request.

WireShark on my firewall monitoring all incoming and outgoing traffic on my network.  The Blaze syncs only in real time with the FitBit servers and does not have any capability to sync to the app and than sync to FitBit.  There is nothing wrong with your Blaze device or it's battery.  Don't let the battery go below 50% charge for best long-term battery life.  Get a charging stand that does not require the Blaze to be removed from it's frame and charge it every time you remove it such as when you shower.  Even a 15 minute top off will help.

Also wipe the contacts, using tissue or toilet paper, on the Blaze prior to charging as the sweat can be corrosive to the charging contacts when powered.

[Irvincarl]

Thank you for the advice

Sent from my iPhone

[JodiZ1]

I have noticed a similar issue with charging. I would estimate the FIRST time it charged, in about 1 hour. Thereafter if it was down to almost nothing it would take about an hour to charge. Lately it has charged in only 30 minutes. I have also noticed the heart rate monitor is way off during a workout. Taking my pulse by hand (10 seconds x6), monitor would show as much as 50-75 beats OVER what it actually was.

[calidrummer]

After your Blaze charges, how many days does it take before you have to charge it again?

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@JodiZ1 wrote:

I have noticed a similar issue with charging. I would estimate the FIRST time it charged, in about 1 hour. Thereafter if it was down to almost nothing it would take about an hour to charge. Lately it has charged in only 30 minutes. I have also noticed the heart rate monitor is way off during a workout. Taking my pulse by hand (10 seconds x6), monitor would show as much as 50-75 beats OVER what it actually was.

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[pengfire]

I wrote about this problem over a year and a half ago.  Everyone starts out with five days and then - crash!  Nobody I know with a Blaze has been able to get more than about a day out them once that happens, usually between 12 and 18 months.  I'm really surprised that Fitbit still gives people the same old lines about turning off features and making sure they're charging properly.  I'm even more surprised that people still buy an obviously under-engineered product when so many have had the same issues...

[Rich_Laue]

I received the Blaze about 24 months ago, within a day or two of its release and still get 5 days. Of course I'm care full to follow standard lithium battery practices. 

[calidrummer]

When you say that you follow standard lithium battery practices, I'm guessing that you refer to charging and depth of discharge?  Please illuminate if you care to.

[Nicandaly]

I’ve had my Blaze since Nov 2017, had it on charger Sunday received a message it was fully charged wire it Monday it’s now Tuesday and the battery is dead. Wish I would have let my husband get me an Apple Watch instead of getting another Fitbit, this will be my 3rd fitbit. I for some reason keep thinking if I buy the more expensive ones they will be better. Won’t buy another one ever!! 

[Irvincarl]

Seems to be a very poor product asspesuly the price of the product have had the same problem it was replaced by Fitbit just hoping this one lasts .

[Springd]

I literally just bought my fitbit blaze and right out of the box it won't work. It won't charge it won't turn on it won't do anything!

[YaYaHart]

I'm having the same problems as everyone else, but what I find frustrating is the my phone will say the battery is fully charged when the low battery is flashing on the watch.  Or I'll put it on the charger for 5 minutes and the fitbit and the app on my phone will both say full battery only to drained again in a matter of a few hours.  When I first got my Blaze, I loved that it would hold a charge for about 5 days.  Not so much now.  Really disappointed.

[AlejandraFitbit]

Hello all, I hope you are doing fine!

If you are having issues with your trackers battery life and haven't tried the instructions provided in this post, I recommend taking a look at it and follow them. Also, I would like to know if you have contacted our support team, have they offer you a solution for this?

Let me know how it goes. 

[drussell]

Yes, I have contacted the support team. They agreed my battery was lasting
less than 24 hrs and the solution was for me to buy another one. Not
helful.

[Lulides]

yes, exactly the same here, after 2 years exactly. I had to do a combo of plug/unplug, turn on and off, sync, sync again, plug/unplug again, in any order, and all of the sudden it decides to charge. Which will only last until noon the next day 😞 when it used to last 2 days!!!!! i'm so frustrated...

[johngford]

Have same problem, contacting customer support and because I bought it from a 3rd party, woot.com as refurbished, there is nothing they could do but offer me a discount to buy a new one.  It's not even 6 months old. 

[Lulides]

Yes, I got the discount too. And very unhappily I purchased another one. Had to settle for same Blaze. The refurbished Apple watches cost the same but my job uses fitbit to apply rewards. I’m doomed again. Hopefully this one lasts longer!!