Blaze Screen flashing

[Kemp18]

So I woke up and noticed my blaze screen is constantly flashing as if its showing the old school TV static screen. Any idea on how to fix this issue? This is the first time I've experienced this.

Moderator edit: Clarified subject

[RicardoFitbit]

Hello! Thanks for your replies and the information that was shared on your posts, sorry for the delayed reply. Welcome aboard @Scrabblex! Also, your replies are appreciated @SunsetRunner @MartiQ and @Shellbellez81.

@SunsetRunner Let me share with you that our Support team informed me that they're already providing you with assistance with this specific situation. That said, I recommend you to contact them back if you have any additional questions or want more information regarding their reply. 

@MartiQ Thanks for your post and your suggestions, I'm sure that the information that was posted will be helpful for other users here in the Community Forums. Don't hesitate to contact me back if you need anything else.

@Shellbellez81 I appreciate your effort and patience troubleshooting this matter with me, I'm glad to know that our Customer Support team is already assisting you with this situation. Don't hesitate to ask me any additional questions you may have, I'll be here.

@Scrabblex Thanks for troubleshooting your Blaze with me. I'd like to let you know that our Support team was contacted on your behalf to receive further assistance with the difficulties experienced with your device. That said, please keep an eye to your email for their contact, they'll be in touch with you soon. In the meantime, let me know if I can do anything else for you.

See you around! 

[Sheenslice]

Hey, my screen just started flashing today and I tried the reboot method. That hasn’t helped, is there anything else I could try. Any ideas are welcome!

[SunsetRunner]

Fitbit reached out to me and said since I had tried everything and I was
out of warranty, they would offer me a discount on another one. Only thing
is, I had already had a replacement Blaze and this would be my 3rd. The
Blaze is no longer produced. My daughter’s Versa stopped the same time as
mine, but hers was under warranty and they replaced hers. I’m a little wary
to order another Fitbit and may just save for an Apple. Good luck!

Moderator edit: Removed personal information 

[RicardoFitbit]

Welcome aboard @Sheenslice thanks for bringing your situation to my concern. Thanks for your reply and update @SunsetRunner.

@Sheenslice First, I'd like to appreciate your patience troubleshooting your Blaze prior posting. Our Support team informed me that they provided you with assistance regarding the difficulties experienced with your device. Therefore, I recommend you to get in touch with them again if you have any additional questions about the information that was provided by them.

@SunsetRunner Thanks for sharing your thoughts and experience with our Support team, please note that they refer to our warranty policies when it comes to a warranty process. I recommend you to contact them back if you need more information and details about the resolution that was given. Thank you for the feedback that was provided, Fitbit is always striving to improve our products and services.

See you around. Let me know if you have any additional questions. 

[Cruff32]

My blaze keeps flashing the display screen and I have tried the reboot thing by pressing the left and right lower button and still not working. What should I do? 

[Magi.P]

Go to settings and turn off then back on to stop screep flashingSent from Samsung Mobile on O2

[RicardoFitbit]

Hello guys! Welcome aboard @Cruff32, my apologies for the delay in responding. Nice to see you again participating in our Community Forums @Magi.P, welcome back! 

@Cruff32 Thanks for troubleshooting your device prior posting, seems odd that your device is behaving in such way. That said, let me share with you that our Support team was contacted on your behalf to receive further assistance directly with them, therefore, I recommend you to keep an eye to your email inbox for their contact, they'll be in touch with you soon.

@Magi.P Thank you for the suggestions that were shared in your post, I'm sure that such information will be helpful for other users here in the Community Forums.

I'll be here if you have any additional questions for me to answer.  

[Darya13]

How can you turn off you Fitbit through the app because my screen won’t turn on and it’s fully charge 

[Viru-45]

to hold left button and right bottom button together for some time then
your fit bit sign comes

[queenbeewilliam]

Thx! 

[SunsetRunner]

I've had several friends with this same issue. Fitbit said sorry, out of
warranty. If it's still under warranty, Fitbit will replace it...

Moderator edit: Removed personal information 

[RicardoFitbit]

Hello again! It's a pleasure to continue providing assistance with your inquiries and Fitbit devices. Welcome to our Community Forums @Darya13 and @queenbeewilliam. Nice to see you again @Viru-45 and @SunsetRunner, thanks for your participation. My apologies for the delay in responding. 

@Darya13 Let me share with you that it's not possible to turn off your Fitbit directly through the Fitbit app, however, as per @Viru-45 suggested, you can do it following the steps that are specified on How do I restart my Fitbit device?. Same for you @queenbeewilliam

@SunsetRunner Thanks for sharing your experience with other users, I'm sure that the information that was posted will be helpful for other users here in the Community. Don't hesitate to contact me back if you need anything else, I'll be here.

Let me know if you have any additional questions.

[SPG13]

Solution worked.

[RicardoFitbit]

Welcome to the Community Forums @SPG13, my apologies for the delay in responding your post.

I'm happy to know that the information that was shared on this thread was helpful for you to resolve your concern. Please do not hesitate to contact me back if you need anything else or if you have any additional questions that remains unresolved, I'll be here.

I want to suggest you to visit our discussion forums and participate! There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

See you around! 

[Michaels82]

I have the flashing screen problem. I tried restarting my fitbit, but it didn't help the issue. 

[RicardoFitbit]

Hello @Michaels82 welcome aboard, it's a pleasure to assist you with this situation too.

Thanks for trying the restart process that was previously suggested, your effort and patience troubleshooting this situation is appreciated. I'd like to let you know that our Customer Support team was contacted on your behalf for them to continue assisting you. Please keep an eye to your email, they'll be in touch with you pretty soon.

Don't hesitate to ask me any additional questions you may have in the meantime they contact you.

[Viru-45]

you have to push left side button and right side bottom button together
untill your fit bit sign come to your device then your fit bit starts

[dbeeman88]

This has not worked for me what should I do it won't even connect to my phone anymore.

[RicardoFitbit]

Hello again, I'm happy to continue providing assistance, pardon me for the delay in replying. Welcome to our Community Forums @dbeeman88, nice to see you again participating @Viru-45, thanks for your suggestion.

@dbeeman88 I appreciate your effort troubleshooting this situation prior to posting. I was informed by our Support team that they already provided you assistance with the inconvenience you experienced with your device, therefore, my best advise will be to contact them back if you have any additional questions about the outcome of your case. 

I'll be here if you have any additional questions.

[RDQ]

Thanks Ferdinand, this helped.