01-26-2016 15:51
01-26-2016 15:51
Any idea if the Blaze will have better battery life than the Charge HR? I'm on my 2nd one of those in less than a month and the battery life is pretty horrific.
Answered! Go to the Best Answer.
02-16-2018 12:12
02-16-2018 12:12
02-16-2018 13:06
02-16-2018 13:06
02-16-2018 16:29
02-16-2018 16:29
Jogger, like I said before whatever is your priority. Sometimes alternative can make you less frustrated.
08-20-2018 11:48
08-20-2018 11:48
blaze battery life almost dead by noon
08-20-2018
11:59
- last edited on
08-29-2018
05:38
by
AlejandraFitbit
08-20-2018
11:59
- last edited on
08-29-2018
05:38
by
AlejandraFitbit
I’ve used mine daily for almost 3 years and I charge it overnight every 5 nights. It’s never died before I put it back on the charger.
Moderator edit: removed personal info
08-20-2018 12:34
08-20-2018 12:34
My Blaze is dying a slow death. I've had it for 2 years and the battery is no longer charging. I can't replace just the battery. Instead, my only recourse is to purchase a new Fitbit (with their generous 25% discount offer). Btw, the Blaze is no longer on the market. I wonder why.
Why would I do that w/o any assurance that the same issue will not happen again? I'm done with Fitbit. They obviously do not stand behind their product.
08-20-2018
12:38
- last edited on
08-29-2018
05:39
by
AlejandraFitbit
08-20-2018
12:38
- last edited on
08-29-2018
05:39
by
AlejandraFitbit
I’ve literally never had a problem with mine in almost 3 years and the battery has never died on me. I charge it over night every 5 days and it’s never failed me. The customer service has always been helpful when I’ve had to contact them.
Moderator edit: removed personal info
08-20-2018 12:43
08-20-2018 12:43
I should clarify and specify that my Blaze will not hold a charge longer than 12 hours. You should not have to charge the watch every night or for 5 nights. That's not what the sales proposition was at time of purchase. I used to charge my Blaze twice a week and it was fine.
08-21-2018 05:52
08-21-2018 05:52
My Blaze died quickly after 2 years and 4 months.
First, charging contacts on the back became so worn that it was really hard to get it charged. Then battery stopped holding charge and the lastly screen became dim to the point of invisibility. It took about 3 weeks from the first symptoms to the end.
Now to the issues:
Yes, you can replace battery. It is not replacing battery in a flashlight, but it is doable (https://www.youtube.com/watch?v=M3re04rC-x0&t=232s)
I believe Surge and later Blaze were Fitbit's attempts to get into smartwatch market (though neither was ever advertised as a smartwatch). Year ago they basically put Surge and Blaze together and came up with Ionic and, year later, with cheaper Versa.
And, yes, it will happen again, as an average lifespan of smartwatches is about 3 years. It's simply not worth for a manufacturer to invest into engineering a device to last for years but become technically outdated in a couple of years.
08-21-2018 06:41
08-21-2018 06:41
08-21-2018 06:59
08-21-2018 06:59
08-21-2018 07:05
08-21-2018 07:05
08-29-2018 05:40 - edited 08-29-2018 05:41
08-29-2018 05:40 - edited 08-29-2018 05:41
Hi everyone,
I know that this issue can be frustrating and believe me when I say that your patience is appreciated.
Here in the Community, we try to do our best to help you all, but there are some scenarios like this one where we can only recommend the basic troubleshoot which is in this post, and that I know you have already tried.
Keep in mind that if the troubleshoot provided don't work, you can always get in touch with our support team, they are the only ones with the necessary tools to provide you with your warranty status. To know how you are with your warranty, feel free to click here.
Let me know if you need anything else.
08-29-2018 13:21
08-29-2018 13:21
@ColoradoSun wrote:
Be sure your watch is in close contact with the Charger points. If it’s worn out there you won’t get a strong charge.
Get Outlook for iOS
And clean the contacts with tissue paper and alcohol prior to charging.