12-29-2016 03:58
12-29-2016 03:58
My heart Rate monitor simply stopped working, I cleaned it and changed it to the other arm, still no results...
Answered! Go to the Best Answer.
05-30-2019 03:57
05-30-2019 03:57
My Fitbit blaze heart rate isint working and I’ve checked the app and reset my Fitbit how can I fix it
05-30-2019 04:55
05-30-2019 04:55
05-30-2019 05:04
05-30-2019 05:04
05-30-2019 15:02
05-30-2019 15:02
@Batboy welcome to the Community! It's nice to see you around @Chidder and @Mack23 !
@Batboy thank you for your efforts to resolve the heart rate issue on your Blaze. Please confirm if you tried the same steps provided by @Chidder ? You can find complete troubleshooting instructions in this help article: Why don't I see my heart rate on my Fitbit device?
@Chidder and @Mack23 thank you for the input and your helpful tips!
Keep me posted on the outcome!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-01-2019 19:28
06-01-2019 19:28
THANK YOU!!! It worked 🙂
06-01-2019 22:53
06-01-2019 22:53
06-02-2019 13:12
06-02-2019 13:12
A warm welcome to the Community @Jen156! It's nice to see you around @Chidder!
@Jen156 I am glad to hear you were able to resolve the issue by following the troubleshooting steps provided previously!
@Chidder I appreciate your participation in the Forums!
If you haven't done so already, I also invite you to participate in our discussion's forum, there are many interesting topics about Fitness and Wellness.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-03-2019 07:52
06-03-2019 07:52
My HR and therefore sleep tracking haven’t been working for the past two days. The green lights have been flashing still.
I’ve reset my Blaze several times and also shut it down completely, but HR is still not syncing. Is there anything else to try?
06-03-2019 07:58
06-03-2019 07:58
06-03-2019 08:06
06-03-2019 08:06
Thanks for the suggestion but unfortunately I’ve tried this several times and it is still not working!
06-03-2019 09:19
06-03-2019 09:19
06-03-2019 14:10
06-03-2019 14:10
@Morganritt welcome to the Community! It's great to see you around @Chidder !
@Morganritt thank you for joining the conversation and sharing your experience. I appreciate your troubleshooting efforts. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
@Chidder thanks so much for sharing your helpful tips! I really appreciate your time and efforts.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-14-2019 02:40
06-14-2019 02:40
not to sure what fixed it but i did everything that was in here and all of a sudden the lights came back on and heart rate started showing again. Thanks
06-14-2019 03:23
06-14-2019 03:23
06-14-2019 14:02
06-14-2019 14:02
Welcome to the forums @Yumwls! It's nice to see you around @Chidder.
@Yumwls I am glad to hear you're able to resolve the issue with your heart rate monitor by following the steps provided previously. I hope you continue enjoying the Fitbit experience without any issues.
@Chidder thank you for your support.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Looking forward to seeing you around the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-17-2019 08:24
07-17-2019 08:24
I have the same issue, I've restarted both the device and the app. The green hr readers are flashing but the actual hr won't show on the Blaze or on my app.
07-17-2019 08:40
07-17-2019 08:40
Does the fitbit blaze stop reading HR when the battery is low?
07-17-2019 10:32
07-17-2019 10:32
07-17-2019 12:30
07-17-2019 12:30
07-17-2019 12:31
07-17-2019 12:31