10-09-2016 12:14 - edited 10-09-2016 12:15
10-09-2016 12:14 - edited 10-09-2016 12:15
I have had my Blaze since June and in the last two days a full battery will drain within 3-4 hours. I have not changed any settings. Please advise. Thanks.
01-09-2018 13:39
01-09-2018 13:39
I've had this problem for the past 10 days or so ....... read all these posts, tried everything. I believe I found the problem and solution myself this morning. Here's the issue: I also noticed that replacing the Blaze into the frame after charging was a little bit trickier - required a little more force....... I started paying attention to the face. The face was remaining lit up for far too long before going dark ...... I hadn't paid attention to that the past 10 days - it's winter, I wear long sleeves, etc. etc. So I pulled out an extra frame/band that I had, easily popped the Blaze into place, and the face went dark after a few seconds as it's supposed to do. Now 8 hours later, I still have a "Full" indicator when I check the battery. The old frame must have gotten bent or dented, and was pushing one of the side buttons slightly in.
01-09-2018 13:41
01-09-2018 13:41
I've had this problem for the past 10 days or so ....... read all these posts, tried everything. I believe I found the problem and solution myself this morning. Here's the issue: I also noticed that replacing the Blaze into the frame after charging was a little bit trickier - required a little more force....... I started paying attention to the face. The face was remaining lit up for far too long before going dark ...... I hadn't paid attention to that the past 10 days - it's winter, I wear long sleeves, etc. etc. So I pulled out an extra frame/band that I had, easily popped the Blaze into place, and the face went dark after a few seconds as it's supposed to do. Now 8 hours later, I still have a "Full" indicator when I check the battery. The old frame must have gotten bent or dented, and was pushing one of the side buttons slightly in.
02-17-2018 15:42
02-17-2018 15:42
I have had exactly the same issue, watch ran fine for 11 months, then all of a sudden 6 to 8 hours between charges.
A pain yes, but I have to praise Fitbit's reaction time though.
I emailed a information request on the Monday night, received a follow up question the next morning.
Tuesday afternoon I was advised that a replacement was on order and it was delivered Friday.
There might be a problem with the item but at least Fitbit have admitted it and done something quickly, I'm still a fan.
02-17-2018 19:19
02-17-2018 19:19
Yes Fitbit also sent me a replacement Blaze, which has exactly the same problem. I have given up on Fitbit, checking out other options.
04-04-2018 03:03
04-04-2018 03:03
I have the same problem as anyone else in this thread, battery drains over night. It started without any particular reason. I have turned off almost any function that is not needed, but it still drains. As of today, my Blaze is no more than a fancy watch for me. What is the point of having a lot of functions when You need to turn them off?
I've noticed that some says the battery problem came after firmware updates, doesn't anyone at Fitbit investigate that issue?
I've been a fan so far, but I fear that my relation to Fitbit will end pretty soon.
04-05-2018 20:38
04-05-2018 20:38
Get a new one sent to you, as when they work they are great!
04-05-2018 22:54
04-05-2018 22:54
04-06-2018 00:52
04-06-2018 00:52
Same situation with me!
I received a replacement watch and it start to have different and inconstant behaviors: sometimes the battery lasts a few days (normal) and on other situations lasts 1 or 2 days, and with no warning I become with no watch in few seconds. So I cannot relay on it. I don't no if this is a problem of this specific model or if it is of all other models of Fitbit? I thought buying a Ionic, but now I'm with several doubts - should we try another brand? Who can help me?
04-06-2018 18:01
04-06-2018 18:01
I am experiencing the same problem in last 2 days. I have to charge 3 or 4 times a day.. It will not hold the charge.
04-06-2018 18:45
04-06-2018 18:45
04-07-2018 12:07
04-07-2018 12:07
04-07-2018 13:21
04-07-2018 13:21
07-01-2018 17:11