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Sleep stages not working

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Sleep stages not working since updated on Tuesday...  See attached

 

Update.  Still not working and no respond from Fitbit...

 

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131 REPLIES 131

Mine has never worked.  Not even once.  I have All Day Sync on and have done all updates.

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Yes! Mine still isn't working. Hoping they will update it and get it working again soon. I was really enjoying this feature.

Sent from my iPhone
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It is a real letdown 😔

Sent from my iPhone
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My sleep stages were working until Monday night. Now they don't work. I kind of became addicted to seeing my sleep (or lack there of) patterns for light, deep and REM sleep. How do I get this back?!

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I want to know too!

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Hello. I'm having the same issue as most of you. I had the sleep stages for the past week. But last night's sleep went back to the older format. I wonder if they're fixing something?? It's kind of interesting to see the different stages & hope they get it fixed & back soon. 

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Mine worked for 2 days after i did the update. Now it's back to the previous sleep pattern format. I have the blaze.

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Mine worked for 2 days after i did the update. Now it's back to the previous sleep pattern format. I have the blaze.IMG_8713.PNG

 

 

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Mine worked one day and hasn't since. 

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I just got my new one a couple days ago, and this feature has not worked at all yet. I'm very disappointed so far.

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Mine works for a few days and then goes back to the old way of calculating sleep.  Not sure if they keep trying to fix it and it keeps reverting back to original version or not

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Me too! Has tracked on and off since Monday. Wonder why? 

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Well, after i had posted this, mine started working again. So hopefully, everybody's new format works now too!

Sent from my iPhone
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Mine is working again too. I just synced last night's sleep to make sure. Hopefully it holds.

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Have resynced and no luck 😞 

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Mine worked again last night.  Don't know if it will last.

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Mine one not working after the new fitbit app update. Last couple of week sleep stages working fine

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Same here. Worked one day and six days with no sleep stages.

Laurie
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Mine starting working when I have kept my hear rate on, on the Blaze and Bluetooth on my phone on. I also stopped setting my sleep and let it do it on its own. Has been working ever since!

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My starting working night before last all of sudden. It worked last night also.

Sent from my iPhone
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