03-31-2017 06:18 - edited 04-01-2017 13:31
03-31-2017 06:18 - edited 04-01-2017 13:31
Sleep stages not working since updated on Tuesday... See attached
Update. Still not working and no respond from Fitbit...
04-07-2017 05:11
04-07-2017 05:11
04-07-2017 08:05
04-07-2017 08:05
Mine worked for the second night in a row last night. I again wore my tracker like they suggest for exercise (up a little higher, and a little tighter). I went back to syncing to my iPad, and yet it still worked last night, so chances are that's not the issue either. I'm hoping it will work at least some of the time, but I know that this feature can be buggy at times, and so it's definitely not a guarantee.
04-07-2017 09:41
04-07-2017 09:41
Mine has actually worked for the last 2 nights.....haven't done anything different so I'm guessing Fitbit is trying to work the issue.
04-07-2017 14:10
04-07-2017 14:10
04-07-2017 14:20
04-07-2017 14:20
04-07-2017 16:37
04-07-2017 16:37
Mine has also stopped working since the update. I look at my data and it either doesn't track my complete hours at the start or it leaves holes of hours at a time where it has not tracked anything.
i figured either I have taken up sleep walking to get my steps up or there is something very wrong with the sleep tracking since the update. I am going back to the charge to track my sleep until this is fixed.
i hope Fitbit is looking into this urgently.
04-11-2017 19:59
04-11-2017 19:59
Mine is set to all day sync but still not tracking stages 😕
04-11-2017 21:06
04-11-2017 21:06
As you can see mine isn't working either. Very sad.
04-11-2017 22:29
04-11-2017 22:29
Got sleep stages 4 times in the first week, 5 in the second and only for 1 out of 3 nights this week.(none for the last 2 nights)
04-12-2017 04:01
04-12-2017 04:01
04-12-2017 04:17
04-12-2017 04:17
04-12-2017 04:17
04-12-2017 04:17
04-12-2017 04:18
04-12-2017 04:18
04-12-2017 04:21 - edited 04-12-2017 04:30
04-12-2017 04:21 - edited 04-12-2017 04:30
I see the Sleep stages on an intermittent basis, some nights I see the information and sometimes I do not!
When it is working it is really cool and I do hope that Fitbit can remove the glitches in the software, it was a brilliant addition along with the general fitness rating.
04-12-2017 04:26
04-12-2017 04:26
04-12-2017 04:27
04-12-2017 04:27
04-18-2017 23:49
04-18-2017 23:49
Mine has never worked 😕 Super disappointed because I was really looking forward to this feature since sleeping well is a struggle for me.
04-28-2017 05:29
04-28-2017 05:29
Mine did the same thing. Does anybody from Fitbit monitor this page and maybe give us some answers?
04-28-2017 05:47
04-28-2017 05:47
04-28-2017 05:48
04-28-2017 05:48