11-17-2016 08:42
11-17-2016 08:42
Answered! Go to the Best Answer.
04-27-2017 04:49
04-27-2017 04:49
Hello all, I hope you are doing fine!
If your trackers are not showing the correct time, I recommend restarting the Blaze, changing the timezone to a complete different one, sync, then put the correct time and sync one more time. To change the timezone, you just need to do the following from your Fitbit app:
1. Tap the account icon
2. Slide down to Advanced Settings
3. Check your timezone
4. Correct it
5. Sync
I hope this helps, let me know how it goes.
11-17-2016 09:23
11-17-2016 09:23
Try synching the Blaze to your Fitbit App.
11-17-2016 09:30 - edited 03-21-2018 19:47
11-17-2016 09:30 - edited 03-21-2018 19:47
A simple sync will set the time back up, you might want to check your location along with the timezone.
11-18-2016 04:12
11-18-2016 04:12
Welcome to the Forums @IngridHeather. @TracyV125 and @Rich_Laue thanks for stopping by. If your tracker is not showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync your tracker one more time. To change the timezone do the following from your iOS Fitbit app:
1. Tap account
2. Tap Advanced Settings
3. Checked your timezone
I hope this helps, let me know the outcome.
11-20-2016 15:28
11-20-2016 15:28
11-20-2016 15:32
11-20-2016 15:32
11-20-2016 15:32
11-20-2016 15:32
Hello @SunsetRunner if your friend hasn't set it up yet he will need to do this. If it is setup make sure the timezones is correct. I'd the timezones is correct then please follow @AlejandraFitbit instructions that may be found in the post above yours.
11-20-2016 15:41
11-20-2016 15:41
02-04-2017 12:40
02-04-2017 12:40
I charged my Fitbit Blaze and now the time is wrong
02-04-2017 12:47
02-04-2017 12:47
@bbcbbrown If your Blaze has been shutdown either manually or from the battery being empty, then you'll need to sync your Blaze once it's turned back on. The time should be correct again once you sync.
02-04-2017 13:48
02-04-2017 13:48
02-11-2017 04:41 - edited 02-11-2017 04:44
02-11-2017 04:41 - edited 02-11-2017 04:44
I've had the wrong time on my blaze for days. Ive tried all of the following (several times): Logged out of app; reset Blaze; changed timezones; disconnected and reconnected to my phone - re-syncing after every step. Nothing has helped / worked so far. And now I'm having a very difficult time syncing. I get an exclamation point nearly every time. I'm on attempt 20 and it still hasn't synced. ...And even when sync is confirmed, the time is still off by 6:02.
Anyone have a confirmed resolution?
02-11-2017 08:22
02-11-2017 08:22
time wrong on blaze after I charge it. How do I reset it?
02-11-2017 11:50
02-11-2017 11:50
im having the same problem, & cant even figure out how to re sync like i did to reset it last time, seems to loose time every time i charge this darn thing!
02-11-2017 11:51
02-11-2017 11:51
do you know how to re sync this blaze? my time gets messed up with every charge & i cant seem to fix it
02-12-2017 18:42
02-12-2017 18:42
Hey, I tried synch many times still time is incorrect. Any other suggestions please?
Thanks.
02-12-2017 20:16
02-12-2017 20:16
Yep. This is 1.5 hours behind what it should be, for me (EST). Set manual timezone, waiting for sync, and hoping it succeeds.
02-12-2017 22:15
02-12-2017 22:15
I have the exact same problem and cannot figure out how to fix it! 😤
02-12-2017 22:26
02-12-2017 22:26
@Madi10 have you synced your tracker recently?
@Jlosure and @mycoinman, do you wait until the Blaze dies before syncing?
02-13-2017 00:58
02-13-2017 00:58
Hi all, I had the same problem, I managed to fix this problem by removing the blaze from my fitbit account (in the phone app you can do this by clicking on the device icon and then pressing the bin icon)and then I un-installed the app from my phone, I then re-installed the app and paired a new device (like you did when it was new). Once it was paired the correct time came back.