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Udated fit bit mobile app

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‎10-10-2017 21:29

‎10-10-2017 21:29

I just got a fit bit blaze.  I can't get it to do texts or calls on the fit bit.  It's saying I have to have version 4.4 or later.  I only have version 2.59 and my device is saying my app is up to date.  I have android, Samsung 8+. Idk what to do.  I'm very frustrated and disappointed.

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‎10-10-2017 21:49

‎10-10-2017 21:49

2.59 is the latest app version and 17.8.401.3 is the latest Blaze firmware. The 4.4 refers to tha Android version. I assume the S8+ is the Samsung Galaxy S8+.

 

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‎10-10-2017 21:54

In response to Rich_Laue

‎10-10-2017 21:54

 Yes, the Samsung galaxy s8. Idk what I'm doing wrong then.  It will not let me get the texts or calls.  

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‎10-11-2017 05:56

In response to Candacep

‎10-11-2017 05:56

It's great to see you around @Candacep and @Rich_Laue thanks for stopping by.

 

 

Fitbit trackers are having some issues when connecting with Samsung Galaxy S8/S8+. Our team is aware about this and is working in a solution for it. In the meantime, you can always try the instructions provided in the My Tracker isn't receiving notifications (Android App) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-11-2017 08:23

In response to AlejandraFitbit

‎10-11-2017 08:23

I have tried all of those things,  but I will keep trying

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