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Clock face only takes up about a quarter of the screen Charge 5

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‎01-20-2023 19:46 - last edited on ‎03-02-2023 12:07 by Moderator Alum

‎01-20-2023 19:46 - last edited on ‎03-02-2023 12:07 by Moderator Alum

When I installed the new clock face aura, the clock face wouldn't center. instead, it would be on the top left corner.IMG_5636.jpg

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1 BEST ANSWER

Accepted Solutions

‎04-10-2023 09:03 - last edited on ‎03-13-2024 07:58 by Fitbit Moderator

In response to SunsetRunner

‎04-10-2023 09:03 - last edited on ‎03-13-2024 07:58 by Fitbit Moderator

Hey everyone!

I wanted to thank you all for your participation in this thread. Since the clock faces reported in this thread have been removed from the Charge 5, I will be closing this thread. It's possible that we'll see other clock faces for this device, but it's not possible to confirm or provide a specific time frame. 

If you are experiencing an issue with your Charge 5 unrelated to the these clock faces, I invite you to start a new topic on the community or find a related topic. In addition, it's always great to have more clock face options to choose from. If you haven't done so already, please consider voting for these ideas posted in the forums: 

If you have a specific idea for a clock faces, I would recommend that you post this idea in the Product Feedback board of the Community, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible. 

Thanks again for all your feedback and contributions on this thread.

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

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69 REPLIES 69

‎01-22-2023 06:44 - last edited on ‎03-04-2023 07:26 by Moderator Alum

‎01-22-2023 06:44 - last edited on ‎03-04-2023 07:26 by Moderator Alum

Omg same pookie its so dumb

 

And its with the analogish too

Best Answer

‎01-23-2023 08:55

‎01-23-2023 08:55

Tried to install it just to see how it was and can confirm this is a joke. Not just because it is not centered, but because Fitbit keep on releasing useless clock faces. This will just drain your battery faster and does not respond to all the requests from fitbit community.

 

 

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0 Votes

‎01-23-2023 10:18

‎01-23-2023 10:18

Same here, not centered and not as big as it should be. Looking forward to trying it out once fixed.

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‎01-23-2023 13:06

In response to Andreeks

‎01-23-2023 13:06

How is it a joke ☠️☠️ He put a picture of it and it happened to me..

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‎01-23-2023 18:48

In response to Jiafeibosaylice

‎01-23-2023 18:48

i know right? its so weird
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0 Votes

‎01-24-2023 05:18

‎01-24-2023 05:18

Seriously. We can’t do custom watch faces, and the new ones they do give us are broken. 

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‎01-28-2023 16:38 - last edited on ‎02-07-2023 06:08 by Moderator Alum

‎01-28-2023 16:38 - last edited on ‎02-07-2023 06:08 by Moderator Alum

The two new backgrounds aura and analogous are only on the top right of the screen and don’t take up the whole screen. Is it supposed to be like this? It’s bugging me.

 

 

Moderator edit: subject updated for clarity

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‎01-29-2023 15:55 - last edited on ‎03-04-2023 07:29 by Moderator Alum

‎01-29-2023 15:55 - last edited on ‎03-04-2023 07:29 by Moderator Alum

 

Same analogish is rlly dumb. And look at the clock face in the app

3E7B8CDB-B44F-45BA-8AB3-D2449D56E6E2.png

 

DavideFitbit_0-1677943782966.png

 

 

Also isn’t this clock dumb?

Best Answer

‎01-31-2023 09:41

‎01-31-2023 09:41

I was happy to see the new watch faces but yep totally disappointed that neither is centered and smaller than should be. Is this going to be fixed??

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‎02-02-2023 16:03 - edited ‎02-02-2023 16:09

In response to Chefpopd

‎02-02-2023 16:03 - edited ‎02-02-2023 16:09

Is this working as intended? Also I have reinstalled a different clock face and installed Aura again, same issue. 

 

unnamed.jpg

 

Best Answer

‎02-02-2023 19:57 - edited ‎02-02-2023 19:58

In response to aronskylar

‎02-02-2023 19:57 - edited ‎02-02-2023 19:58

Same with the anologish one. I’ve reached out to Fitbit and now have a “case number” they will supposedly look into the problem. Didn’t they test the faces on an actual charge 5 device??

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‎02-03-2023 04:01

‎02-03-2023 04:01

mine as well!

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‎02-03-2023 20:32

In response to RobIgoUK

‎02-03-2023 20:32

FYI to those with the new clock faces aura and Analogish not aligning- after I reached out to Fitbit support they are saying the device is damaged and are replacing it - mine is still under warranty- hoping the replacement will have the faces corrected 🤞

Best Answer

‎02-04-2023 07:05

In response to Chefpopd

‎02-04-2023 07:05

Clock face only takes up about a quarter of the screen, should be larger.

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‎02-04-2023 08:29

‎02-04-2023 08:29

Same issue also for me

Best Answer

‎02-04-2023 17:07

In response to aronskylar

‎02-04-2023 17:07

Just setup my new Charge 5 and same thing happens on the Aura clock face. I’ll try contacting them as well. 

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0 Votes

‎02-06-2023 13:21

‎02-06-2023 13:21

@Chefpopd wrote:

4D291DE2-55A8-4E17-BE51-BE19756CFB7A.png

 

Also isn’t this clock dumb?

Yeah, I can't even figure out how to read the time on that thing. Which is minutes, and which is hours?

Best Answer

‎02-06-2023 13:22

In response to mchili

‎02-06-2023 13:22

@mchili wrote:

FYI to those with the new clock faces aura and Analogish not aligning- after I reached out to Fitbit support they are saying the device is damaged and are replacing it - mine is still under warranty- hoping the replacement will have the faces corrected 🤞

Ugh, seriously?!?! No, that's ridiculous. It's clearly a software problem. I already had mine replace once for a broken seal, and I don't want it replaced again.

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0 Votes

‎02-06-2023 13:23

‎02-06-2023 13:23

Same, I hate it! That one actually looks like it would be nice if it was the right size. I guess I'm going back to my old ugly but functional one.

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