Sleep data changes

[GComm]

Why did Fitbit change their sleep tracking screen? I absolutely HATE this new arrangement. The sleep tracking feature was the main reason I wore a Fitbit. The screen went from being very user friendly and attractive to a bunch of ugly lines! Being able to tap on a particular aspect of my sleep which would then change into an enlarged and more elaborate display is no longer possible! Why would Fitbit take a feature that was great and RUIN it??  I no longer have a reason to want to wear a Fitbit.

[Kara13]

Hi
They are not my instructions … I think it’s a different person in the .thread.  Obviously not a mistake as so EO e designed this nonsense and it was implemented. Sorry but that’s a lie!! 
like the upgrade they did last year and destroyed my charge 5 and many others so it couldn’t be charged. There is something very wrong at this company !

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How do you downgrade to a previous version?  Edit in the app; go to the sleep log and click on the three dots ; you get a drop down with edit sleep.

its showing incorrect times for waking up most days - simply not recording start and end times  .  Just pathetic because the device is capable but their upgrade has caused chaos .

[St.Patrick]

The previous sleep tracking screen was interesting with its little perks.  Now, it's so boring!  I think I will just throw away my watch. Thanks for ruining the show.

[Rocky55]

Our disdain and disappointment with the app changes has not been explained or changed.

It's certainly not an improvement.

😞

[68croctop]

I agree totally,  I am also a premium user on my charge 5 and am so unhappy with the Google changes/interface &lack of extremely necessary data (for me personally, after 7 months of aggressive chemo) so I to, was also thinking strongly about going to the Aura ring.  I think I'll wait and hope it's included during our upcoming Amazon Prime day. They should have the best discounts at that time. 

Thank you for your review! It completely reflects my exact sentiments about all the terrible "Google/Fitbit changes. 

Rob

[Rocky55]

No I have not and will not.

I might just go back to my Swiss watch and move on.

I reviewed the fitbit on the app in google play. I can't see it there. I wonder why???

[PKSB]

I hate it too. I’ll be looking for a different fitness tracker that’s more responsive to customer input. 

[Kara13]

Yes makes sense - why should we not have a voice ; after all we are the
users

[Kara13]

Agree completely - premium is pointless waste of money for a company who
doesn’t listen

[Mamakeim]

The old version of sleep tracking was so much easier. The new version is confusing. Please change it back.

[PDJ-UK]

Anyone at FitBit going to reply to this ?

disgraceful treatment of long term users. I am using my 5th version of Fitbit having been an early user. 

[Kara13]

Obviously not is the short answer nor are they going to fix the broken
stats - they are often wrong these days- the whole thing is a total
shambles !

[pajac]

The new sleep tracker is awful. It doesn't even seem to know when I am sleeping or awake. I will get up at 6 am. At 8 am i go into the app and check my stats. The sleep tracker then registers me as waking up at 8 am. And i can no longer edit when it messes up. Total crap.I have just stopped checking my stats as I do not trust them. I am on my 4th fitbit but it is my last. I will be shopping for a new brand next time around. 

[Kara13]

Yes I don’t understand why it’s not able to track the wake up time . I will
get up, go and have a drink walk around etc and it says I woke up after all
that - just garbage!

[Danyel567]

Fitbit has become absolute thrash. If anyone has suggestion for a better tracking device that gives you data on sleep cycles please share them.

[NoSleep24]

I recommend the Oura ring, but this post/recommendation will likely be deleted.

[Kara13]

Yes please - I also want to progress to something that is accurate . Fitbit
data is pure garbage as it can’t even work out when you physically get up
and go to the bathroom it says you were asleep for another hour etc.

[LouStools]

I changed after the 'loss of function' update  months but still disappointed to see nothing has changed for current users.

It was a great company until they were acquired by Meta/Google.  The new team has taken on the 'we don't give a **ahem**' approach and are more focused on  company massages, in-house juice cleanse stations, weekly mental health days etc.. Breaking up this company and it's associated culture will be a great benefit!

[PKSB]

Thanks!

[Kara13]

Thank you - noted; will look into it .

[MacMaui]

Please change the sleep screen back. NOT happy with change to sleep tracking screen!  What a useless nonsensical waste of energy.  Not sure why anyone would think this was a positive thing.  Hopefully the company will see all  this feedback from multiple users and revert back to original.

Can no longer track sleep over of a period of time and no visual representation among several other downgrades.

Obviously no consumer input before making a change no user asked for.  No actual FitBit user would ever consider this an “upgrade” by any stretch of the imagination 

It is absolutely terrible !!!