Sleep data changes

[GComm]

Why did Fitbit change their sleep tracking screen? I absolutely HATE this new arrangement. The sleep tracking feature was the main reason I wore a Fitbit. The screen went from being very user friendly and attractive to a bunch of ugly lines! Being able to tap on a particular aspect of my sleep which would then change into an enlarged and more elaborate display is no longer possible! Why would Fitbit take a feature that was great and RUIN it??  I no longer have a reason to want to wear a Fitbit.

[Kara13]

It’s been going on for months but they are just ignoring it . They don’t
even reply to the threads - really shouldn’t be in business as there is no
acknowledgement on their side that there is a huge issue and many unhappy
customers. No customers - no business !! People need to switch from Fitbit
as it’s not actually doing the job that we bought it for !!!

[PreetA2024]

 

Hi there, did you ever get a resolution to this? Mine just changed to the screen shot you shared above and I miss the old screen. Curious if you found a way to revert back? 

[PatBaker]

No resolution.

[Kyblue43]

No. I just bought a different brand which I’m also not satisfied with.

You haven't failed unless you stop trying.

[Brenda.moore]

No I think we’re stuck with it 😣

[Kara13]

Hi!
No resolution & no news from them re the loss of functionality. Some people
were told it would be going back to how it was but clearly that was a fairy
tale. Best thing is to go elsewhere once this Fitbit dies or ditch it now
if you’ve had enough.

[PDJ-UK]

Nobody asked for this change and it seems nobody likes it

Iooks like they are working to move us all to Apple Watch. 

[Towlers]

Trouble is, I don’t want the expense of an Apple Watch, just want something simple that does all that Fitbit used too.
Sent from my iPad

[Kara13]

Doing a great job of losing customers !!

[Rocky55]

No one cares. I'm checking out a completely different brand, not fitbit not google. 

[Kara13]

way to go - Very sensible

[SunsetRunner]

no as luck would have it i suffered a stroke so i haven’t had it on lately

[Kara13]

So sorry to hear that . Hope you are recovering well

[mibwmibh4ever]

Apparently this is …..what we get….no changes!

[Kara13]

So sorry to hear that . Hope you are recovering well  

[Rocky55]

Best wishes for a speedy recovery.  🙏 

[PatBaker]

👏🏻

[Kara13]

It can’t manage sleep stats at all so shouldn’t be sold with that description. Good luck with your new product - a sure the customer support and service will also be much better .

[Caroltav]

I agree with you, considering I’ve used a Fitbit for years and then had to switch because they don’t listen to their customers is a shame.
Sent from my iPad

[Kara13]

That must be so helpful and it works 😊