Historic step data no longer displaying in app

[MikeR1970]

My charge 6 has suddenly stopped displaying weekly, monthly and yearly step data. It is still recording steps each day, but I am no longer able to see information in the past. I have updated the tracker and all other metrics are displaying as I’d expect, other than steps. How do I fix? 

[Dunc741]

I have the same issue, which started weeks ago. But I see the last message from the admin was April 30/2025. Today is June 14/2025. So, no solution found in past six weeks? 

[RiekoC]

Hello @Dunc741 

Have you had a chance to try uninstalling, then re-installing the Fitbit app? This has worked for many users to restore their historic data in the Fitbit app.

• Log out of the Fitbit app
• Uninstall the app from your mobile device
• Re-install the app
• Log back into the Fitbit app

Please let us know if you still don't see your historic data.