10-18-2019
02:09
- last edited on
10-18-2019
13:53
by
MarreFitbit
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10-18-2019
02:09
- last edited on
10-18-2019
13:53
by
MarreFitbit
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ive made sure everything is up to date and everything is on. but everytime i go in the fitbit app and go to spotify app to install it but its grayed out for me idk what to do.
Moderator edit: updated subject for clarity
11-25-2019 07:15
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11-25-2019 07:15
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Could you download it after all?

11-29-2019 10:01
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11-29-2019 10:01
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Hi. I am having same problem. I bought the Versa Lite this week - specifically because it could connect with Spotify. When will this be possible?
11-29-2019 11:38
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11-29-2019 11:38
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Hi. How do we get latest firmware (38.68.9.15). I bought my Fitbit specifically so I could use Spotify but it doesn't work.
11-29-2019 14:36 - edited 11-30-2019 09:19
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11-29-2019 14:36 - edited 11-30-2019 09:19
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You will get a notice in the Fitbit app that an update is a available.

11-29-2019 21:52
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11-29-2019 21:52
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I’m having the same issue. I would really like to be able to connect to Spotify for when I teach Zumba.
11-29-2019 22:35
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SunsetRunner
11-29-2019 22:35
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I am having the exact same issue with my new Versa Lite watch. One of the two reasons I purchased it was to control my Spotify music volume while teaching yoga. If it’s not working in a couple of days, I’ll be taking advantage of the return policy and grabbing an iWatch 3. Extremely disappointed
11-29-2019 23:39
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SunsetRunner
11-29-2019 23:39
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I'm having the same issue. Though if be on the later update or is that still rolling out? Located is Australia
12-11-2019 12:30
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12-11-2019 12:30
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Hi there
I’m having the same issue as mentioned above on Versa (not lite). What is the latest firmware that I need to have for the versa for this to work? There are no updates available as far as I can tell and I’m on 32.10.15

12-12-2019 13:15
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12-12-2019 13:15
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@HelenS81 the latest Versa Firmware should be 32.70.7.14 Fitbit may still be rolling this version out. You should be at 32.68.9.15
What's changed in the latest Fitbit device update?

12-12-2019
16:00
- last edited on
12-13-2019
08:15
by
AlejandraFitbit
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12-12-2019
16:00
- last edited on
12-13-2019
08:15
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AlejandraFitbit
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Hi
Well, it turned out that I didn't need to install the app. The Fitbit will
control Spotify without having the Spotify app on it - not sure why you
even need the app to be honest.
Best wishes
Mad Harper
Moderator edit: removed personal info

12-12-2019 19:56
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12-12-2019 19:56
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I know the music control program will control Spotify, but I assume that the Spotify app has more control possibilities.
12-14-2019 16:24
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12-14-2019 16:24
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Hi I have this same issue. When will the new version be available in Australia?

12-26-2019 03:24
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12-26-2019 03:24
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Got new Versa for Christmas. Think this is my problem too

12-26-2019 06:33
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12-26-2019 06:33
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When exactly does this new update get released?
12-26-2019 07:28
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12-26-2019 07:28
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Same issue here as well. On version 38.33.1.30 and no new updates on Fitbit app. Spotify install option grayed out. Located in Canada .

12-27-2019 06:21
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12-27-2019 06:21
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Are you able to install other apps?

12-27-2019 06:24
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12-27-2019 06:24
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Yes I can install other apps

12-27-2019 09:23
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12-27-2019 09:23
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I only asked because I'm having problems installing any app.
12-27-2019 09:25
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12-27-2019 09:25
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The Spotify app worked for me after I received a firmware update for my versa lite. Hope yours works after the update!

12-28-2019 15:26
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12-28-2019 15:26
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Hi I have the same problem with my versa.
I'm in the UK ..... My Fitbit and Spotify apps are all up to date, but the app won't install on Fitbit as it's greyed out??
Any suggestions
Thanks

