Experiencing skin discomfort, irritation, or wrist pain?

[FitbitCommunity]

Welcome to the Fitbit Community Forums. 

If you're experiencing any discomfort while wearing your Fitbit device, it’s very important to review and follow our wear and care tips. Most customers are able to wear their device without discomfort when following the wear and care tips.

If you continue to experience discomfort or your device feels hot, contact Customer Support.

[Mo30263]

I would like to cancel.my Fit it Premium account. Just like my first Fitbit, my Sense 2 burned my wrist. It burned my wrist so badly, it bled. So, as much as I liked it, I cannot use it. Please help.

[ronald41]

Has anyone had a good experience with a replacement wristband that is: — Breathable enough to keep on overnight. — Sturdy enough to stay clipped on to the watch part and wrist during strenuous activity like long-distance running and taking care of a grabby toddler.

I’m two months into owning the Fitbit Charge 6, and the dreaded wristband rash started to appear about 3 weeks ago. The band that comes with the watch in the box is practically unwearable for how much damage it can do to your skin.

[RiekoC]

Hello @ronald41 

We recommend that you contact Support (<-- click) about the rash you've experienced from the band that came with your Charge 6. You might be eligible for a replacement band. 

[ManuFitbit]

Welcome to the forums @ronald41. 

Thank you for bringing this to my attention, and I apologize for the experience you had with your Charge 6.

As your safety is our priority, I need additional information from you, which is best shared privately. I have sent you a private message; please check your inbox and reply if you have any further questions.

[hanika]

Has anyone had a good experience with a replacement wristband that is: — Breathable enough to keep on overnight. — Sturdy enough to stay clipped on to the watch part and wrist during strenuous activity like long-distance running and taking care of a grabby toddler.

I’m two months into owning the Fitbit Charge 6, and the dreaded wristband rash started to appear about 3 weeks ago. The band that comes with the watch in the box is practically unwearable for how much damage it can do to your skin.

[HorareyFitbit]

Hi @hanika, 

Thanks for bringing this to my attention, and I'm sorry for the experience that you've had with your Charge 6.

Because your safety is our priority, I need additional information from you that would best be shared privately. I've sent you a private message, please check your inbox and reply back if you have any other questions.

[EstuardoFitbit]

Hi @Mo30263, welcome to the Community!  

Thanks for bringing this to my attention, and I'm sorry for the experience that you've had with your Charge 6.

Because your safety is our priority, I need additional information from you that would best be shared privately. I've sent you a private message, please check your inbox and reply back if you have any other questions.