05-08-2020
05:47
- last edited on
05-09-2020
10:06
by
SilviaFitbit
05-08-2020
05:47
- last edited on
05-09-2020
10:06
by
SilviaFitbit
I have signed up for FitBit Premium...3 months free. How long does it take until you are able to use it? Something seems to be not working right.
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
05-09-2020
10:11
- last edited on
10-16-2024
09:31
by
MarreFitbit
05-09-2020
10:11
- last edited on
10-16-2024
09:31
by
MarreFitbit
@petzoo A warm welcome to the Community. Thanks for getting in touch about this.
It can take up to 8 hours for your subscription to be activated. I would like you to make sure you've done the following to check your Fitbit Premium program:
Let me know the outcome.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-09-2020
10:11
- last edited on
10-16-2024
09:31
by
MarreFitbit
05-09-2020
10:11
- last edited on
10-16-2024
09:31
by
MarreFitbit
@petzoo A warm welcome to the Community. Thanks for getting in touch about this.
It can take up to 8 hours for your subscription to be activated. I would like you to make sure you've done the following to check your Fitbit Premium program:
Let me know the outcome.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-09-2020 13:18
05-09-2020 13:18
07-02-2020 16:07
07-02-2020 16:07
I just want to see my restlessness feature I have been "charged" for my 90 day trial but can't access things my girlfriend can, same watch bought at same time. What the heck
07-03-2020
10:53
- last edited on
10-16-2024
09:24
by
MarreFitbit
07-03-2020
10:53
- last edited on
10-16-2024
09:24
by
MarreFitbit
@Jayday93 Welcome to the Community. Thanks for getting in touch about this.
The Premium features will be found on the "Discover" tab of your Fitbit app, find below the information that you should see:
- Guided Programs
- Challenges and Adventures
- Workouts
- Guided Meditations
Regarding the analysis of sleep heart rate & restlessness, Premium members will receive a deeper analysis of how their sleep score is calculated. This deeper analysis includes visibility into sub-scores for time asleep, deep and REM sleep stages, and restoration details, which provides analysis of your sleeping heart rate and time spent tossing and turning. Learn more about it in this article.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-03-2020 11:08
07-03-2020 11:08
07-04-2020
11:35
- last edited on
10-16-2024
09:23
by
MarreFitbit
07-04-2020
11:35
- last edited on
10-16-2024
09:23
by
MarreFitbit
@Jayday93 Thanks for getting back. I appreciate the information shared.
I would like you to confirm you did this procedure to subscribe to the 90-day Free Trial. Can you confirm that you have access to all the other Premium features?
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-04-2020 11:57
07-04-2020 11:57
07-07-2020
12:11
- last edited on
10-16-2024
09:21
by
MarreFitbit
07-07-2020
12:11
- last edited on
10-16-2024
09:21
by
MarreFitbit
@Jayday93 Thanks for getting back.
In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to the recent events affecting our operations, we may take a bit longer to get back to you.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.