07-21-2017
22:17
- last edited on
08-20-2020
17:15
by
MatthewFitbit
07-21-2017
22:17
- last edited on
08-20-2020
17:15
by
MatthewFitbit
Hi everyone,
I bought a Fitbit Flex 2 so that I could measure my swimming lengths, but after I swam today it did not appear to register any lengths. I do have it set to auto recognize and wonder if i should change that?
Advice please,
Liz
ps I am not a super swimmer but do about 40 x 25mtre laps swimming a steady breast stroke.
Answered! Go to the Best Answer.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
You may want to shorten the time it takes to auto recognized swimming, for example I set mine to 10 minutes or longer. If you aren't a strong swimmer, it may take closer to 15 minutes for it recognize the activity, but I found after a couple of times it appeared to get smarter. Hope that helps!
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
You may want to shorten the time it takes to auto recognized swimming, for example I set mine to 10 minutes or longer. If you aren't a strong swimmer, it may take closer to 15 minutes for it recognize the activity, but I found after a couple of times it appeared to get smarter. Hope that helps!
Hi there,
That worked ,fine it actually counted my laps when it was set to auto recognize at 10, many thanks for the tip.
Liz
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Moving to the flex 2 forum as this will help others
Wendy | CA | Moto G6 Android
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Swimming with Breast Stroke. I have been complaining to Fitbit for many weeks now about my devices inaccuracy when tracking swimming. I typically swim 40 lengths breast stroke for 30 mins. If it works it usually under records by about 10 to 15 minutes. In the last 2 days it hasn't even recognised I have been swimming. It has however recognised i have been doing an activity.
Getting ready to reject it if Fitbit don't get there act together.
Best AnswerMy Fitbit used to record my swim data properly and now it doesn’t even say I swam at all! I usually do a mile Or so I 40’. Now I don’t even get credit for the correct amount of time I am in the pool! This is my fourth Fitbit.... I have gifted one. I’m very upset with this serious set back!
Jed
Best AnswerAve you restarted it several times? If not, try that. If that doesnt help contact Support if it is still covered by warranty (link in my signature)
Helen | Western Australia
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