06-26-2017
06:24
- last edited on
08-20-2020
17:15
by
MatthewFitbit
06-26-2017
06:24
- last edited on
08-20-2020
17:15
by
MatthewFitbit
My flex 2 is not syncing and I would like to try a reset. But I don't know how? It hasn't synced for the last couple of days.
02-11-2018 04:20
02-11-2018 04:20
04-21-2018 09:51
04-21-2018 09:51
Thanks Helen! Your method of turning it off 3 times and turning bluetooth off worked for me. I just hope it keeps syncing now. Thanks again NeneL
04-21-2018 14:10
04-21-2018 14:10
05-01-2018 12:55
05-01-2018 12:55
thank you I tried this and it worked for mine. thank goodness. I love my fitbit and was upset that it was messing up. this is the 2nd one I have had this year. the first one quit after about a month. so I was not looking forward to taking this one back too.
05-01-2018 15:19
05-01-2018 15:19
My fitbit flex 2 will not sync on my iphone app.
08-21-2018 15:31
08-21-2018 15:31
I bought a Flex 2 tracker and installed the App on my Galaxy Samsung Note 3.
I have tried to start the Firmware Update and Sync following all the advises in this forum.
I even tried the restart the tracker 3 times advise with no luck. The app. cant update and cannot Sync with the Flex 2 tracker, so im still stucked with a not working Flex 2 tracker issue.
Seems i have to return it to the store where i bought it instead of swapping my cell phone.
08-22-2018 10:30
08-22-2018 10:30
You are all probably shaking you head at this, but where is the button below the charging unit that I push 3 times to reset my flex2?
08-22-2018 20:27
08-22-2018 20:27
If your charger is a genuine fitbit one the button will be on the underside of the charging cradle (on the bottom of it that it sits on. If it is not a fitbit one you will need to get one from fitbit before you can restart, except by running your battery flat for a few hours abd then recharging it. It is not good for battery life to repeatedly do this.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-23-2018 06:24
08-23-2018 06:24
I have had a sync problem for years: sync and then no sync.. my bullet has 3 dots embed center edge. The bullet is embedded in the charger and when charged, it shows white and 1 green.
The dashboard shows sync or no sync. I vaguely a sketch which shows loading and 3 touches, Maybe somebody has that. Try to contact support
My flex 2 is working now. I charge it every night.
Good luck. Frank
11-09-2018
14:49
- last edited on
10-14-2021
05:04
by
JuanJoFitbit
11-09-2018
14:49
- last edited on
10-14-2021
05:04
by
JuanJoFitbit
Tried all the others with no success but this one did the trick. Thank you.
After trying the other fixes this one finally worked. Thanks.
Moderator edit: merged reply
11-10-2018 06:24
11-10-2018 06:53
11-10-2018 06:53
07-16-2019 11:51
07-16-2019 11:51
Need to reset flex 2
08-27-2020 07:08
08-27-2020 07:08
After allowing my Fitbit Flex 2's charge level to deplete to a single dot, I plugged it in, with a resulting light indicator of 4 white and 1 pink dot flashing simultaneously. I've tried the resetting the Flex 2 using the three pushes method, but the Flex 2 is not responding with the expected vibrate or removal of the aforementioned flashing dots. Any suggestions are very much appreciated.
08-27-2020 08:00
08-27-2020 08:00
10-26-2020 08:41
10-26-2020 08:41
I notice that if I remove the app from my phone and add it again, it resumes tracking immediately after you log in.
10-26-2020 09:46
10-26-2020 09:46
01-12-2021 19:40
01-12-2021 19:40
I've tried this step as well and it vibrated, however it hasn't reset or continued charging beyond the 1 white light. Am I missing something?
01-12-2021 20:41
01-12-2021 20:41
10-13-2021 04:17
10-13-2021 04:17
I’ve tried to reset my Fitbit as I had the sole blue light on. I get the five lights coming on and everything seems ok but, as soon as I take it out of the charger, the sole blue light comes on. I’ve tone this several times but nothing is changing. Please advise.